customer feedback SMS tool for businesses - AI tools

Smiley is an AI-powered SMS marketing platform that helps local businesses increase 5-star reviews, boost repeat visits, and grow loyal customers through automated messaging, feedback collection, and customer engagement tools.

• Contact for Pricing

Benchmark Intelligence is an AI-powered customer feedback platform that enables brick & mortar businesses to collect real-time insights through SMS surveys and chat, helping to improve customer experience and boost positive online reviews.

• Paid
• From 55$

Text Request empowers businesses to engage customers through SMS services, enabling two-way texting from office numbers on any computer. Designed to streamline marketing, sales, payments, and customer interactions, it offers versatile business texting solutions tailored to diverse industries.

• Contact for Pricing

Skebby is Italy's leading SMS service provider offering comprehensive business messaging solutions including SMS sending, receiving, marketing campaigns, and WhatsApp Business integration through web platforms and APIs.

• Freemium

Textedly is a comprehensive business texting platform offering SMS and MMS marketing solutions, payment processing, and review management tools to help businesses communicate effectively with customers.

• Freemium
• From 29$

ZapMeText offers intelligent, user-friendly SMS marketing tools to help businesses grow their mobile audience, engage clients, and boost sales through bulk messaging, polls, loyalty rewards, and automation.

• Other

ShortySMS is an SMS marketing platform that enables businesses to create automated message sequences, track campaign effectiveness, and engage customers through real-time conversations.

• Free

57 Seconds automates customer review requests via text messages after calls, helping businesses collect feedback, monitor agent performance, and improve their online reputation.

• Contact for Pricing

Simpu is an AI-powered customer communication platform that centralizes interactions across email, chat, and social media into one unified inbox, while offering SMS and email marketing tools.

• Usage Based

Sheet SMS enables users to send and receive SMS directly from Google Sheets using simple formulas, streamlining communications within spreadsheets.

• Usage Based

Nettyfish offers a unified platform for businesses to manage customer communication across SMS, Voice, and WhatsApp, featuring AI-powered chatbots and robust API integration.

• Contact for Pricing

Intellipush enables businesses to execute effective and reliable SMS marketing and communication campaigns in Norway, offering tools for campaign management, automation, and powerful analytics.

• Usage Based

Salesmsg is an AI-assisted business communication platform that enables companies to send, receive, and manage SMS conversations, make calls, and run SMS marketing campaigns through a unified dashboard with deep CRM integrations.

• Freemium
• From 25$

TextBoom provides comprehensive text-message marketing solutions with 11 years of experience, offering true SMS messaging, unlimited subscribers, and 24/7 support to help businesses grow through targeted promotions.

• Paid
• From 100$

Beetexting is a business texting platform designed to enhance customer communication and operational efficiency through SMS. It enables faster connections and improved engagement compared to traditional email.

• Free Trial
• From 50$

Text Reload is an AI-powered SMS automation platform that helps businesses automate client communications for re-booking, reminders, follow-ups, and reviews while maintaining a personal touch through natural conversations.

• Freemium
• From 49$

ShoutOUT is an AI-powered messaging platform that helps businesses increase customer conversions through targeted SMS campaigns, personalized messaging, and detailed analytics.

• Freemium

Telephony provides virtual phone numbers with advanced SMS routing, privacy protection, and automated chatbot integrations for seamless business communication.

• Other

Sendmode offers AI-powered bulk SMS marketing services with advanced features like generative AI assistance, real-time polling, and full CRM integration. The platform provides secure, GDPR-compliant SMS campaigns at competitive, pay-as-you-go rates for businesses of all sizes.

• Usage Based
• From 55$

SlickText is an AI-powered SMS marketing platform that enables businesses to create targeted, personalized text messaging campaigns, automate customer journeys, and grow their subscriber base with advanced list growth tools.

• Freemium
• From 29$

Sociocs centralizes customer communication across multiple channels like SMS, WhatsApp, Facebook Messenger, and Google Reviews into a shared team inbox. It offers features like bulk messaging, automated bots, and web chat to enhance customer engagement and team productivity.

• Freemium
• From 24$

Heymarket is a business texting platform that empowers teams to engage with customers, leads, and employees through shared inboxes and multiple messaging channels.

• Paid
• From 49$

Netcapz is a text messaging service designed for businesses. It offers features like SMS marketing, two-way messaging, and automation to improve customer engagement and communication.

• Paid
• From 42$

Ovation is an AI-powered guest experience management platform designed specifically for restaurants, offering frictionless feedback collection, real-time guest recovery, operational insights, and text marketing tools to improve customer satisfaction and drive revenue.

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Matrucart is an AI-powered SMS recovery tool that automatically detects abandoned carts and sends personalized follow-up sequences to recover lost sales for Shopify and Stripe merchants.

• Paid
• From 9$

The SMS Guru provides a white-label SMS platform for managing campaigns, tracking performance, and engaging customers with flexible connectivity options and payment integration.

• Contact for Pricing

Simplesat empowers businesses to measure, analyze, and act on customer feedback with customizable surveys, actionable analytics, and seamless integrations, driving continuous improvement in customer satisfaction.

• Paid
• From 119$

Textable is a messaging platform that enables businesses and individuals to send and receive text messages using their existing VoIP phone numbers, with features like multi-device sync, MMS support, and automated campaigns.

• Other

SightMill is a customer experience platform designed to help businesses gather, analyze, and act on customer feedback through various survey methods like NPS, CSAT, and CES.

• Free Trial

Shree Tripada provides comprehensive CPaaS communication solutions including A2P SMS, Bulk SMS, RCS, and WhatsApp Business API services to help businesses deliver seamless customer communication with secure SMS API, 100% uptime, and 24/7 support.

• Contact for Pricing