Automated customer feedback collection - AI tools

57 Seconds automates customer review requests via text messages after calls, helping businesses collect feedback, monitor agent performance, and improve their online reputation.

• Contact for Pricing

Simplesat empowers businesses to measure, analyze, and act on customer feedback with customizable surveys, actionable analytics, and seamless integrations, driving continuous improvement in customer satisfaction.

• Paid
• From 119$

Zonka Feedback is an AI-powered customer experience platform that analyzes feedback from multiple sources to deliver actionable insights. It uses thematic analysis, sentiment scoring, and impact analysis to help businesses improve customer satisfaction metrics like NPS, CSAT, and CES.

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Feedback Brief is an AI-powered platform that analyzes customer feedback to extract key issues, categorize insights, and prioritize improvements, enabling teams to make data-driven decisions efficiently.

• Freemium
• From 10$

Howazit is an AI-powered customer experience platform that collects feedback, measures customer satisfaction, and provides actionable insights to enhance business performance through interactive chatbots and comprehensive analytics.

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MsgMorph is an intelligent feedback infrastructure platform that collects customer feedback, automates support with AI agents, and syncs actionable tasks to project management tools like Linear, Jira, or Slack.

• Freemium
• From 10$

feedback.tools is an AI-powered feedback analytics platform that helps businesses collect, analyze, and prioritize user feedback to build better products through continuous feedback loops and intelligent analysis.

• Freemium
• From 35$

Backsy.ai uses AI to analyze unstructured customer feedback from voice or text inputs, turning it into actionable insights with attribute scoring and transparent evidence.

• Freemium
• From 20$

Portals.co is an AI-powered customer feedback platform that uses intelligent popups and forms to collect and analyze user feedback, simulating personalized customer interviews.

• Free Trial
• From 30$

Talksprout is an AI-powered widget and platform that simplifies customer feedback collection and analysis. It provides actionable insights to enhance customer satisfaction.

• Paid
• From 7$

Unwink.AI is a customer intelligence platform leveraging AI to transform customer feedback from diverse sources into actionable insights. It aims to boost support efficiency, enhance product development, and optimize marketing efforts.

• Freemium
• From 123$

Benchmark Intelligence is an AI-powered customer feedback platform that enables brick & mortar businesses to collect real-time insights through SMS surveys and chat, helping to improve customer experience and boost positive online reviews.

• Paid
• From 55$

Unwrap.ai is an AI-powered platform that analyzes and consolidates unstructured customer feedback to deliver actionable insights for product teams.

• Paid
• From 1180$

Affiniv is a comprehensive customer feedback software that simplifies the process of creating, distributing, and analyzing surveys like NPS, CSAT, and custom forms for businesses seeking actionable insights.

• Freemium
• From 99$

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

Feeedback is a platform designed to help businesses collect customer feedback, display testimonials as social proof, and leverage AI-driven insights to guide product development and reduce churn.

• Freemium

Pulse Hero is a feedback management platform that helps SaaS businesses collect and track user feedback, reviews, and testimonials automatically. It enables companies to measure user satisfaction and gather social proof while identifying areas for improvement.

• Freemium
• From 29$

Feedbuck is an AI-powered user feedback collection tool that instantly generates feedback widgets and questions tailored to your business needs. Collect valuable user insights for MVPs, product-market fit, pricing, and usability.

• Other

Rargus is an AI-powered platform that transforms customer feedback from multiple channels into actionable insights, helping businesses build better products and improve customer satisfaction.

• Freemium
• From 499$

Feedback Button is a customizable website feedback collection tool that requires no coding, provides informative responses with device data, and sends email notifications to help businesses gather valuable customer insights.

• Freemium
• From 9$

Acute is an AI-powered customer feedback platform that helps businesses collect feedback, prioritize features, and keep customers engaged to build better products.

• Freemium
• From 25$

Traggr is an AI-powered feedback management platform that centralizes customer inquiries and user feedback collection across all channels, enabling teams to analyze trends and prioritize improvements.

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FirstSaaS allows businesses to easily create feedback forms and collect customer insights to improve their products. It offers a streamlined way to gather and manage user feedback.

• Paid
• From 19$

Qualli is an AI-powered feedback management platform that combines survey tools with automated feedback analysis, helping businesses collect and organize customer insights across multiple channels.

• Freemium
• From 199$

Appzi is a customer feedback platform using AI to help businesses capture and analyze user insights through customizable website surveys and widgets.

• Freemium
• From 29$

Delighted is an AI-augmented feedback and experience management platform that enables businesses to easily collect, analyze, and act on customer and employee insights using customizable surveys and automated reporting features.

• Freemium
• From 17$

Iterato is an AI-powered product manager designed to collect, analyze, and interact with customer feedback, providing actionable insights for product improvement. It replaces static surveys with dynamic, AI-driven conversations.

• Free Trial
• From 149$