AI knowledge management for customer service - AI tools

Kundo is an AI-powered customer service platform that integrates case management and self-service, using AI to maintain knowledge, answer customers directly, and enhance agent performance from day one.

• Contact for Pricing

Knowmax is an AI-powered knowledge management platform that empowers CX teams to deliver consistent, mistake-proof service across all touchpoints.

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Jochem AI is an enterprise-grade knowledge management solution that provides instant answers to customer and employee questions while continuously learning and improving its knowledge base through expert interactions.

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KMS Lighthouse provides an AI-driven knowledge management system designed to streamline information retrieval, reduce customer handling times, and improve team training and onboarding for enterprises.

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Swarmica is an AI-powered platform that combines helpdesk and knowledge management to streamline support operations, improve customer satisfaction, and reduce ticket volume through automation and intelligent workflows.

• Paid
• From 45$

KnowledgeBase is an AI-powered knowledge base software designed for fast customer support and easy self-service. It offers features like AI search, multiple knowledge bases, and AI-driven article generation.

• Paid
• From 49$

Botwise is an AI-powered knowledge management tool designed to help teams and customers find information instantly across various sources like files, documents, drives, sites, and knowledge bases, significantly improving search speed and efficiency.

• Free Trial

eGain is an advanced AI-powered knowledge management platform designed to provide consistent and trusted answers for customer service across self-service, contact centers, and enterprise teams.

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Klart AI is an intelligent enterprise assistant that integrates with internal tools and company knowledge bases to enhance team efficiency and collaboration through multi-channel communication and advanced AI capabilities.

• Freemium
• From 15$

Ariv is an AI assistant that integrates with Slack and Microsoft Teams to help teams find company information quickly, reducing search time and improving productivity.

• Paid
• From 5$

FAQ Hub is an AI-powered knowledge base and chatbot platform that transforms chaotic support history into structured, controllable content to deflect up to 70% of support tickets.

• Freemium
• From 44$

Stonly is a knowledge platform designed to enhance customer service efficiency by empowering agents and enabling customer self-service through personalized knowledge, AI, and automation.

• Freemium

Helper AI utilizes AI to provide instant answers and generate drafts for customer support teams, aiming to make support interactions more efficient and productive.

• Usage Based

Kiru AI is an advanced AI chatbot that automates customer support, providing instant, accurate answers by learning from your website, FAQs, and documents.

• Free Trial

AI Techservices provides customized AI solutions and services to enhance operational efficiency and drive revenue for businesses across various industries. They specialize in machine learning, chatbots, image processing, and NLP.

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Siedesk offers an intuitive knowledge base, FAQ pages, and help center creation tool, enhancing customer and collaborator experiences with GPT-assisted content.

• Paid
• From 10$

Ariv is an AI-powered knowledge management solution that integrates with Slack and Microsoft Teams, helping teams find information quickly and efficiently. It processes company documents and FAQs to create a dynamic knowledge graph, saving teams up to an hour per day per member.

• Freemium
• From 5$

Unlock instant access to accurate information with Kaila's cutting-edge AI, eliminating the need for tedious searches.

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• API

PHPKB is a comprehensive knowledge management software that streamlines information sharing, enhances customer support, and boosts team productivity through AI-driven features and multilingual capabilities.

• Freemium
• From 25$

Answered.so is a comprehensive customer service platform that combines GPT-powered chatbots, knowledge base management, and intelligent search capabilities to resolve up to 70% of customer inquiries automatically.

• Freemium
• From 24$

My AskAI is a comprehensive AI customer support solution that creates customized support agents capable of handling customer queries automatically, integrating with existing tools like Zendesk and Intercom while reducing support costs and response times.

• Freemium
• From 60$

Thunai AI is an enterprise AI platform that connects CRMs, CCaaS, and helpdesks with intelligent AI agents and workflows to orchestrate customer experience ecosystems and eliminate knowledge gaps across teams.

• Freemium
• From 7$

Circuitry.ai provides AI-driven Decision Intelligence solutions to enhance service, parts, warranty, and product operations for manufacturers, boosting productivity and efficiency.

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Guru is an AI-powered platform combining enterprise search, a company wiki, and an intranet to centralize company knowledge and provide instant, reliable answers within your workflow.

• Free Trial
• From 18$

Breef Docs provides an AI-powered knowledge base for businesses, allowing teams to access information faster and smarter. It offers personalized AI grounded in your business data, with secure access and natural language interaction.

• Paid

Gaspar AI is a Generative AI-powered employee helpdesk that automates tasks, answers questions, and resolves issues, boosting engagement and productivity.

• Paid
• From 4$

Zuzu AI is an AI-powered knowledge assistant designed for workplaces, integrating with Google Workspace to enhance team productivity and collaboration for customer-facing teams.

• Freemium

WorkHub is an AI-powered customer service platform that combines autonomous communication handling, process automation, and data insights with robust privacy features and self-hosting capabilities.

• Freemium
• From 9$

Answer HQ is an AI assistant designed to reduce repetitive customer questions by up to 80% by learning from your website and documents to provide instant, accurate answers.

• Free Trial
• From 41$

iEngage.ai is an AI-powered API platform designed to extract reusable knowledge from enterprise conversations, transforming unstructured data into an accessible knowledge graph.

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