AI for customer support tickets - AI tools

Pluno is an AI-powered support agent designed for B2B teams on Zendesk, learning from past tickets to autonomously resolve complex technical issues with diagnostic flows and troubleshooting steps.

• Contact for Pricing

Parabolic is an AI-powered customer support assistant that automates responses and improves support efficiency. It integrates with existing ticketing software and learns from your support data.

• Usage Based

Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.

• Free Trial
• From 64$

Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.

• Free Trial
• From 32$

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

IrisAgent is an AI-powered customer support automation platform that resolves tickets and chats, automates operations, and provides real-time sentiment analysis.

• Freemium

Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

• Freemium
• From 19$

AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.

• Freemium
• From 19$

Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

• Freemium

Macha AI is an intelligent customer support automation platform that integrates with Zendesk and LiveChat to provide multilingual support, ticket automation, and enhanced customer service efficiency.

• Paid
• From 49$

Helper AI utilizes AI to provide instant answers and generate drafts for customer support teams, aiming to make support interactions more efficient and productive.

• Usage Based

Hive Support is an AI-powered help desk plugin for WordPress offering ticketing, live chat, and an AI chatbot. It's designed to enhance customer support efficiency for businesses using WordPress.

• Freemium
• From 5$

AnswerDash is an AI-powered self-service platform that predicts customer questions based on webpage context, providing instant answers to reduce support tickets and improve user experience.

• Contact for Pricing

SupportLogic is an AI-powered platform that transforms complex B2B customer support operations through real-time sentiment analysis, escalation prediction, and intelligent case routing. It integrates with existing ticketing systems to deliver proactive support experiences.

• Contact for Pricing

Wrangle is an agentic ITSM platform that automates support ticketing and workflows directly within Slack, leveraging AI to deflect tickets, suggest responses, and provide insights.

• Freemium
• From 39$

My AskAI is a comprehensive AI customer support solution that creates customized support agents capable of handling customer queries automatically, integrating with existing tools like Zendesk and Intercom while reducing support costs and response times.

• Freemium
• From 60$

Mojo Helpdesk is an AI-powered helpdesk software that automates ticket management, provides intelligent routing, and offers a self-service knowledge base to reduce response times and improve customer support efficiency.

• Freemium
• From 14$

UserSupport AI provides real-time AI-powered customer support for any website, offering instant troubleshooting guidance and expert assistance without waiting for official support.

• Freemium
• From 9$

CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.

• Contact for Pricing

Inkeep is an AI-powered copilot for support teams, providing trusted answers and insights to improve self-service support and streamline ticket resolution.

• Paid
• From 600$

Duckie provides instant, accurate answers to technical product questions, enhancing customer support for technical users. It leverages AI to improve resolution time and ticket deflection rates.

• Free Trial
• From 499$

Stylo Assist is an AI-powered solution that helps customer service teams automate and optimize their Zendesk ticket responses, offering multilingual support and smart ticket resolution capabilities.

• Paid
• From 15$

Zupport is an AI-powered customer support platform designed specifically for SaaS companies. It helps manage duplicate issues, detect user intent, and enrich bug reports to improve customer experience.

• Free Trial
• From 29$

Kastro is an AI-powered customer support platform that combines ChatGPT capabilities with live chat, help center, and productivity tools to streamline customer service operations.

• Freemium
• From 35$

Swarmica is an AI-powered platform that combines helpdesk and knowledge management to streamline support operations, improve customer satisfaction, and reduce ticket volume through automation and intelligent workflows.

• Paid
• From 45$

Yuma Ticket Assistant empowers e-commerce support with the power of AI, integrating seamlessly with Helpdesk software to optimize customer service efforts.

• Paid
• From 199$

Chime V5 is an AI-powered chat service integrated with Microsoft Teams, designed for IT, Sales, and HR support. It streamlines support processes through file indexing, FAQ searching, intelligent agent routing, and ticketing system integration.

• Free Trial
• From 150$

AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

• Paid
• From 40$

DigitalGenius is an AI-powered customer service platform that combines conversational AI, visual AI, and deep integrations to automate ecommerce customer support across multiple channels while maintaining personalized, empathetic interactions.

• Contact for Pricing

eDesk is an AI-powered customer support platform designed for ecommerce, streamlining support, driving loyalty, and boosting business growth.

• Freemium
• From 65$