AI contact center analytics software - AI tools

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

• Contact for Pricing

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

CallTrack.ai is a comprehensive call tracking and analytics platform that combines AI-driven insights with personalized IVR messaging to help businesses optimize marketing campaigns and improve lead conversion rates.

• Paid
• From 50$

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

Metric provides enterprise AI solutions, specializing in Machine Learning, Data Analytics, Deep Learning, NLP, and Computer Vision to help businesses uncover potential and optimize operations.

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Comarch is a technology company offering AI-powered enterprise solutions including chatbots, predictive maintenance, sentiment analysis, and intelligent analytics for various industries including telecommunications, healthcare, and finance.

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Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

• Freemium
• From 19$

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

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Thoughtly provides an AI-powered call center solution for handling inbound and outbound calls related to customer service, sales, and marketing. It offers comprehensive analytics and A/B testing for data-driven decision-making.

• Usage Based

Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

• Paid
• From 3575$

Teneo.AI is a leading Agentic AI platform designed for contact center automation. It helps enterprises automate Tier 1 support, enhance customer experiences, and achieve significant cost savings.

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ChattonAI is an advanced AI-powered chatbot platform that combines customer service automation with deep text analysis and insights extraction to help businesses better understand and serve their customers.

• Freemium

Automation Agency India provides AI-powered solutions to automate sales, marketing, customer support, and operations, helping businesses reduce costs and increase revenue.

• Other

Max is an AI-powered data analysis assistant that enables users to explore and analyze data 10x faster through natural language conversations. It generates insights, visualizations, and supports both structured and unstructured data.

• Paid
• From 99$

AI SOFT-MART offers AI-powered software solutions to optimize business communication, collaboration, and automation. Leverage VoIP software and smart automation tools for enhanced productivity and efficiency.

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Ajent.ai centralizes customer communications into a single dashboard, leveraging AI to streamline support and enhance team efficiency. It offers features like multi-user management, bulk messaging, and real-time customer insights.

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ConvoZen.AI is a conversational intelligence platform that utilizes AI to enhance customer engagement, ensure compliance, and improve agent performance across various channels.

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• API

Level AI provides innovative artificial intelligence solutions designed to enhance customer service and support for call centers.

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• API

VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.

• Freemium
• API

AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.

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Aiwo is an AI-powered platform that analyzes customer contacts across all channels to identify and eliminate unnecessary interactions, improving efficiency and customer experience.

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Cognitive Calls offers AI-powered voice solutions to automate incoming and outgoing phone and web calls, improving customer support, scheduling, and outreach for various industries.

• Paid
• From 15$

Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.

• Usage Based

ChatShape is an AI-powered platform that enables businesses to create customized chatbots trained on their website content for customer support, lead generation, and increased conversions.

• Freemium
• From 19$

Worknet provides dedicated AI agents to enhance customer support, success, and sales operations by automating interactions and assisting human teams.

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Waanee AI is a comprehensive AI-powered platform offering virtual assistants, agent assistance, and customer engagement tools for contact centers. It combines conversational AI with CRM capabilities to enhance customer service operations.

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Canvs AI is an advanced text analysis platform that helps teams unlock deep insights from unstructured feedback using AI-powered analysis. It specializes in processing open-ended responses, reviews, and social data to deliver actionable business intelligence.

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Copilot.live is a Conversational AI Agents Platform that automates customer interactions across websites, apps, WhatsApp, email, and voice. Deploy AI agents for 24/7 support, lead generation, and seamless human handovers.

• Freemium
• From 69$

AgentVoice is an AI-powered platform providing voice agents to automate inbound and outbound calls for tasks like lead qualification, appointment booking, and customer support. It offers seamless integration and customizable workflows via a no-code interface.

• Paid
• From 20$