AI chatbot for IT service desk - AI tools

Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

• Freemium

AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.

• Freemium
• From 19$

SysAid is an advanced IT service management (ITSM) platform powered by agentic AI, enabling organizations to automate repetitive IT tasks, accelerate issue resolution, and enhance productivity through AI-driven workflows and support.

• Contact for Pricing

Mint Service Desk is an AI-powered ITSM platform that helps organizations manage tickets, assets, and service processes efficiently with built-in AI features for faster response times and reduced workload.

• Free Trial

Chime V5 is an AI-powered chat service integrated with Microsoft Teams, designed for IT, Sales, and HR support. It streamlines support processes through file indexing, FAQ searching, intelligent agent routing, and ticketing system integration.

• Free Trial
• From 150$

Mojo Helpdesk is an AI-powered helpdesk software that automates ticket management, provides intelligent routing, and offers a self-service knowledge base to reduce response times and improve customer support efficiency.

• Freemium
• From 14$

eDesk is an AI-powered customer support platform designed for ecommerce, streamlining support, driving loyalty, and boosting business growth.

• Freemium
• From 65$

Duckie provides instant, accurate answers to technical product questions, enhancing customer support for technical users. It leverages AI to improve resolution time and ticket deflection rates.

• Free Trial
• From 499$

Pluno is an AI-powered support agent designed for B2B teams on Zendesk, learning from past tickets to autonomously resolve complex technical issues with diagnostic flows and troubleshooting steps.

• Contact for Pricing

WitChat offers an AI-powered chatbot designed to improve communication efficiency and customer satisfaction through instant, 24/7 online responses.

• Free Trial
• From 58$

AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

• Contact for Pricing

iokoo provides 24/7 IT support and assistance, resolving software and hardware issues for businesses and individuals.

• Free

JediDesk is an AI-powered customer communication platform offering live chat, knowledge base, and CRM features to automate support and enhance sales.

• Free Trial

Kastro is an AI-powered customer support platform that combines ChatGPT capabilities with live chat, help center, and productivity tools to streamline customer service operations.

• Freemium
• From 35$

AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

• Paid
• From 40$

Siit is a service desk platform that helps companies manage internal requests and automate workflows, improving employee experience and operational efficiency.

• Paid
• From 23$

HelperHat is an AI-powered customer support platform that provides 24/7 live chat support using advanced AI models like GPT, Claude & Gemini, offering instant responses and significant cost savings for businesses.

• Freemium
• From 20$

Harriet is an AI-powered platform designed for HR, IT, and Ops teams, offering automated self-service support and workflow automation through integrations with existing systems like Slack and Teams.

• Contact for Pricing

Wrangle is an agentic ITSM platform that automates support ticketing and workflows directly within Slack, leveraging AI to deflect tickets, suggest responses, and provide insights.

• Freemium
• From 39$

Web2Chat is an AI-powered customer support platform that combines live chat, ticketing, a knowledge base, CRM, and a news center to enhance customer interactions and streamline support for startups.

• Freemium
• From 19$

Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

• Freemium
• From 19$

Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.

• Contact for Pricing

Tiledesk is an AI-powered platform that enables businesses to create customizable AI agents for automating customer support and business workflows without coding. It offers visual building tools and seamless integration with various communication channels.

• Free Trial

Leena AI is a Gen AI agent designed for enterprises to significantly reduce IT, HR, and Finance tickets, guaranteeing 70% self-service.

• Contact for Pricing

Easy-Tix is an AI-powered service desk solution designed to streamline customer support for small businesses with intelligent ticket management and seamless team collaboration.

• Freemium
• From 29$

Hive Support is an AI-powered help desk plugin for WordPress offering ticketing, live chat, and an AI chatbot. It's designed to enhance customer support efficiency for businesses using WordPress.

• Freemium
• From 5$

Chatbot AI uses artificial intelligence and natural language processing to simulate human conversation, providing assistance, answering queries, and carrying out tasks.

• Free

Azure Desk is a customer service helpdesk software that provides ticket management, email integration, and reporting tools to streamline customer support operations for businesses of all sizes.

• Free Trial

Rezolve.ai is a Generative AI-powered Employee Service Desk that integrates with Microsoft Teams for immediate support and IT service management.

• Free Trial
• API

Helper AI utilizes AI to provide instant answers and generate drafts for customer support teams, aiming to make support interactions more efficient and productive.

• Usage Based