AI call center analytics software - AI tools

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

CallTrack.ai is a comprehensive call tracking and analytics platform that combines AI-driven insights with personalized IVR messaging to help businesses optimize marketing campaigns and improve lead conversion rates.

• Paid
• From 50$

VoiceBase offers AI-powered speech analytics solutions to transcribe and analyze call center interactions, providing insights for customer experience improvement, sales optimization, and compliance.

• Paid
• From 250$

Level AI provides innovative artificial intelligence solutions designed to enhance customer service and support for call centers.

• Contact for Pricing
• API

Convirza offers AI-driven call tracking and conversation analytics solutions to help businesses convert more leads, improve agent performance, and optimize marketing spend.

• Paid
• From 29$

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

• Contact for Pricing

VoiceLab.AI offers AI-powered Conversational Intelligence and Cognitive Automation solutions, including the TRURL LLM, to analyze customer interactions, improve sales, enhance user experience, and automate business processes.

• Contact for Pricing

Thoughtly provides an AI-powered call center solution for handling inbound and outbound calls related to customer service, sales, and marketing. It offers comprehensive analytics and A/B testing for data-driven decision-making.

• Usage Based

Calliper is an AI-powered virtual data scientist designed for SaaS businesses, analyzing product, finance, and support data to deliver automated customer insights and alerts.

• Freemium
• From 317$

Valence AI provides emotion AI infrastructure to analyze human voices in conversations, enabling companies to understand customer feelings and improve interactions.

• Contact for Pricing

Cognitive Calls offers AI-powered voice solutions to automate incoming and outgoing phone and web calls, improving customer support, scheduling, and outreach for various industries.

• Paid
• From 15$

AgentVoice is an AI-powered platform providing voice agents to automate inbound and outbound calls for tasks like lead qualification, appointment booking, and customer support. It offers seamless integration and customizable workflows via a no-code interface.

• Paid
• From 20$

Leaping AI provides self-improving AI voice agents to automate call center operations, offering human-like customer interactions and significant cost savings for businesses.

• Contact for Pricing

CallFluent AI offers AI-powered phone agents that handle calls 24/7, turning missed calls into revenue opportunities. It integrates with popular platforms and provides human-like voice interactions.

• Paid
• From 37$

Metric provides enterprise AI solutions, specializing in Machine Learning, Data Analytics, Deep Learning, NLP, and Computer Vision to help businesses uncover potential and optimize operations.

• Contact for Pricing

Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.

• Usage Based

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Ringostat provides an AI-enhanced business phone system combined with call tracking and marketing analytics to optimize communication and measure campaign effectiveness.

• Free Trial
• From 85$

EHVA.AI provides AI-powered phone call solutions for sales and customer service, designed to handle high call volumes, reduce costs, and enhance productivity through conversational and non-conversational AI.

• Contact for Pricing

LangCall is an AI-powered service that handles both inbound and outbound phone calls. It uses AI agents to manage conversations, filter calls, and provide 24/7 support.

• Paid
• From 6$

Real-Time Call AI provides call center agents with real-time prompts based on the company knowledge base, improving service quality and reducing call handle time.

• Contact for Pricing

Comarch is a technology company offering AI-powered enterprise solutions including chatbots, predictive maintenance, sentiment analysis, and intelligent analytics for various industries including telecommunications, healthcare, and finance.

• Contact for Pricing

BirchAI leverages state-of-the-art AI to automate after-call work in healthcare, insurance, and banking, reducing Average Handle Time by up to 35%.

• Contact for Pricing

AI SOFT-MART offers AI-powered software solutions to optimize business communication, collaboration, and automation. Leverage VoIP software and smart automation tools for enhanced productivity and efficiency.

• Contact for Pricing

AI Answering Service provides a 24/7 AI receptionist to handle business calls, capture leads, and answer inquiries, helping small businesses scale without additional hiring.

• Free Trial
• From 32$

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

• Contact for Pricing

Pitch Patterns is a Quality Control platform that uses AI to analyze sales and customer service calls, improving close rates and CSAT scores.

• Contact for Pricing

ReFocus AI helps insurance agencies reduce servicing costs and improve customer retention using AI-powered analytics to identify at-risk accounts and streamline renewals.

• Paid

AI Caller automates outbound phone calls using hyper-realistic AI voices for tasks like lead qualification, feedback collection, and data gathering. It offers scalable calling solutions through a web portal or API integration.

• Freemium
• From 49$

Autocalls.ai is a no-code platform that creates AI voice agents to automate both inbound and outbound calls in 40+ languages. The platform enables businesses to handle customer support, appointment scheduling, and sales calls without human intervention.

• Paid
• From 27$