Smith.ai
vs
Johnni AI
Smith.ai
Smith.ai offers comprehensive virtual receptionist solutions designed to enhance customer interactions and streamline business operations. The service combines AI-powered technology with expert human agents to deliver accurate and efficient call answering, lead qualification, appointment scheduling, and payment collection.
With 24/7 availability and bilingual answering options, Smith.ai ensures businesses never miss a customer. Features like CRM integration, call recording, and intelligent call routing help businesses optimize their workflows and improve customer satisfaction.
Johnni AI
Johnni AI offers advanced AI voice agents designed primarily for small and medium-sized businesses in Australia, such as pizza shops, restaurants, and trade services. These agents automate phone calls, manage bookings, and handle appointments around the clock, ensuring businesses never miss a call and maintain excellent customer service. The service focuses on saving businesses on wage costs and increasing overall productivity by providing seamless 24/7 customer interaction.
Utilizing cutting-edge AI, including natural language processing, Johnni AI aims to provide human-like interactions, enhancing the customer experience. It integrates with existing business systems like CRMs and telephony platforms, offering features such as call transcripts, recordings, and smart follow-ups via SMS or email. The platform emphasizes competitive pricing and local support, allowing businesses to focus on growth while the AI handles reception duties.
Smith.ai
Pricing
Johnni AI
Pricing
Smith.ai
Features
- Lead screening & intake: Capture and qualify leads based on custom criteria.
- Appointment booking: Schedule meetings directly on integrated calendars.
- CRM integration: Automatically send call details to popular CRM platforms.
- Call recording & transcriptions: Access call recordings and searchable transcripts.
- Bilingual answering: Provide services in both English and Spanish.
- Payment collection: Securely process payments through various platforms.
- 24/7 live-staffed: Around-the-clock live call answering with human receptionist
Johnni AI
Features
- Human-Like Interaction: Responds to inquiries and manages calls naturally, like a real person.
- Full Transcripts & Summaries: Provides comprehensive summaries and complete transcripts of all calls.
- Instant Appointment Booking: Schedules meetings directly into calendars.
- Call Recordings: Records and stores calls for quality assurance via a dedicated dashboard.
- Instant Answering: Ensures quick responses so no important calls are missed.
- Smart Follow-ups: Schedules follow-up calls, SMS, or emails based on caller preferences.
- 24/7 Availability: Operates continuously without breaks or time off.
- Inbound & Outbound Calls: Capable of handling incoming calls and making outgoing calls.
- CRM & System Integration: Connects with CRM, telephony, automation platforms, POS systems, etc.
- Customizable Voice & Responses: Offers a range of voices and allows customization of scripts and workflows.
Smith.ai
Use cases
- Answering incoming calls for businesses
- Qualifying leads and capturing intake information
- Scheduling appointments and managing calendars
- Processing payments and invoices
- Conducting outbound sales and support campaigns
- Managing web chat, SMS, and social media messaging
Johnni AI
Use cases
- Automating call answering for small and medium businesses.
- Booking appointments and managing schedules 24/7.
- Providing after-hours call handling.
- Qualifying new leads and scheduling follow-ups.
- Handling customer support inquiries for e-commerce sites.
- Managing client inquiries and appointments for real estate agencies.
- Reactivating old leads through outbound calling campaigns.
- Capturing required information for job bookings (e.g., for tradies).
Smith.ai
FAQs
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How does the money-back guarantee work?
Smith.ai offers a 14-day money-back guarantee for new clients. If you are not satisfied within the first 14 days, email support@smith.ai for a full refund of your plan and add-on services, up to $1,000. Overage charges are not included.Do I have to sign a contract?
Smith.ai is a month-to-month service with no long-term contracts. You are billed monthly and can cancel at any time.Can I change my plan?
Yes, you can change your plan at any time by emailing support@smith.ai. The new plan billing will start the next month.Do you count wrong numbers or spam towards my quota?
No, you will not be charged for spam or unsolicited sales calls as long as the lines forwarded to Smith.ai pass Caller ID.What if I don't need 24/7 answering?
You can specify the hours you want Smith.ai to answer calls. Calls outside those hours can go to a number you choose or to voicemail. Pricing remains the same regardless of answering hours.
Johnni AI
FAQs
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Is it really 24/7?
Absolutely! Available 24/7, without sick days or time off. Johnni can continuously work to ensure your business is always ready to take calls, even after hours, so you never miss an opportunity.How do you sound so human?
Johnni leverages cutting-edge AI technology and natural language processing to replicate human conversation. This enables our interactions to flow naturally, providing your callers with a smooth experience and leaving a professional first impression. It includes emotional triggers to transfer to a human if needed and anti-interruption technology.Can I customise the voice and responses?
We have a range of voices you can choose from and based on your scripts and workflows, we will make sure Johnni follows the right processes and captures the right data.Can I use my existing business number?
Absolutely, this is super easy for Johnni. We can integrate with an existing phone number or set up something new. You just need to set up call forwarding, and you’re good to go.Which Integrations?
As long as your software has an API integration, Johnni can integrate. We can integrate our AI into almost any system so everything runs smooth every time, whether a POS system, a CRM or anything in between.
Smith.ai
Uptime Monitor
Average Uptime
99.75%
Average Response Time
272.23 ms
Last 30 Days
Johnni AI
Uptime Monitor
Average Uptime
99.45%
Average Response Time
2149.25 ms
Last 30 Days
Smith.ai
Johnni AI
