Sophiie AI vs Johnni AI Detailed comparison features, price

Sophiie AI

Sophiie AI is a cutting-edge virtual receptionist service that revolutionizes how businesses manage their incoming calls. The platform combines advanced AI technology with human-like interaction capabilities to ensure businesses never miss important calls while maintaining professional communication standards.

The system features a comprehensive CRM dashboard that enables businesses to manage calls, access detailed job information, review call recordings, and analyze transcripts. With customizable voice options and smart call scheduling capabilities, Sophiie AI seamlessly integrates into existing business operations while enhancing customer service efficiency.

Johnni AI

Johnni AI offers advanced AI voice agents designed primarily for small and medium-sized businesses in Australia, such as pizza shops, restaurants, and trade services. These agents automate phone calls, manage bookings, and handle appointments around the clock, ensuring businesses never miss a call and maintain excellent customer service. The service focuses on saving businesses on wage costs and increasing overall productivity by providing seamless 24/7 customer interaction.

Utilizing cutting-edge AI, including natural language processing, Johnni AI aims to provide human-like interactions, enhancing the customer experience. It integrates with existing business systems like CRMs and telephony platforms, offering features such as call transcripts, recordings, and smart follow-ups via SMS or email. The platform emphasizes competitive pricing and local support, allowing businesses to focus on growth while the AI handles reception duties.

Pricing

Sophiie AI Pricing

Contact for Pricing

Sophiie AI offers Contact for Pricing pricing .

Johnni AI Pricing

Contact for Pricing

Johnni AI offers Contact for Pricing pricing .

Features

Sophiie AI

Human-Like Interaction: Handles calls and answers questions like a real person
Instant Job Booking: Direct calendar integration for appointment scheduling
Call Management: Detailed summaries and full transcripts of all calls
Custom Call Flows: Tailored call handling processes for each business
CRM Dashboard: Centralized system for call and business management
Voice Customization: 32 different voices available for brand alignment
Call Recording: Secure storage and access to all call recordings
24/7 Availability: Round-the-clock call answering service
Smart Scheduling: Automated follow-up call and meeting scheduling

Johnni AI

Human-Like Interaction: Responds to inquiries and manages calls naturally, like a real person.
Full Transcripts & Summaries: Provides comprehensive summaries and complete transcripts of all calls.
Instant Appointment Booking: Schedules meetings directly into calendars.
Call Recordings: Records and stores calls for quality assurance via a dedicated dashboard.
Instant Answering: Ensures quick responses so no important calls are missed.
Smart Follow-ups: Schedules follow-up calls, SMS, or emails based on caller preferences.
24/7 Availability: Operates continuously without breaks or time off.
Inbound & Outbound Calls: Capable of handling incoming calls and making outgoing calls.
CRM & System Integration: Connects with CRM, telephony, automation platforms, POS systems, etc.
Customizable Voice & Responses: Offers a range of voices and allows customization of scripts and workflows.

Use Cases

Sophiie AI Use Cases

After-hours call handling
Appointment scheduling and management
Customer inquiry handling
Business call overflow management
Call recording and quality assurance
Administrative task automation
Customer service enhancement

Johnni AI Use Cases

Automating call answering for small and medium businesses.
Booking appointments and managing schedules 24/7.
Providing after-hours call handling.
Qualifying new leads and scheduling follow-ups.
Handling customer support inquiries for e-commerce sites.
Managing client inquiries and appointments for real estate agencies.
Reactivating old leads through outbound calling campaigns.
Capturing required information for job bookings (e.g., for tradies).

FAQs

Sophiie AI FAQs

Who is Sophiie?

Sophiie is an AI-powered virtual receptionist designed to handle business calls professionally and efficiently, acting as a seamless extension of your team.
Can you book appointments and jobs?

Yes, Sophiie can book appointments and jobs directly into your calendar system, ensuring your schedule stays organized and up-to-date.
Do you customise your responses to my business?

Yes, Sophiie can be customized with specific responses and call flows tailored to your business needs and requirements.
Can I listen to call recordings or see Transcripts?

Yes, all calls are recorded and transcribed, allowing you to review both audio recordings and written transcripts at any time.
Will you answer calls 24/7?

Yes, Sophiie provides 24/7 call answering service, ensuring you never miss any important calls regardless of the time.

Johnni AI FAQs

Is it really 24/7?

Absolutely! Available 24/7, without sick days or time off. Johnni can continuously work to ensure your business is always ready to take calls, even after hours, so you never miss an opportunity.
How do you sound so human?

Johnni leverages cutting-edge AI technology and natural language processing to replicate human conversation. This enables our interactions to flow naturally, providing your callers with a smooth experience and leaving a professional first impression. It includes emotional triggers to transfer to a human if needed and anti-interruption technology.
Can I customise the voice and responses?

We have a range of voices you can choose from and based on your scripts and workflows, we will make sure Johnni follows the right processes and captures the right data.
Can I use my existing business number?

Absolutely, this is super easy for Johnni. We can integrate with an existing phone number or set up something new. You just need to set up call forwarding, and you’re good to go.
Which Integrations?

As long as your software has an API integration, Johnni can integrate. We can integrate our AI into almost any system so everything runs smooth every time, whether a POS system, a CRM or anything in between.