AutonomousAgent AI Voice Agents to Automate Phone Calls at Scale

What is AutonomousAgent?

AutonomousAgent provides a platform for creating sophisticated AI voice agents designed to automate and enhance phone call operations. Users can leverage an intuitive builder with minimal coding requirements to construct agents tailored to specific business needs. The platform facilitates real-time testing to ensure seamless performance before deploying agents at scale for tasks such as handling customer inquiries, qualifying leads, or conducting surveys.

The service emphasizes reliability and scalability, supporting integrations with existing tech stacks via SIP trunking and APIs. It offers features like IVR navigation, automated follow-ups, branded caller IDs, and multilingual capabilities across 18+ languages. AutonomousAgent is built with enterprise needs in mind, adhering to compliance standards like SOC 2, HIPAA, and GDPR, ensuring data security and privacy for sensitive operations.

Features

AI Agent Builder: Create voice AI agents using an intuitive builder with minimal code.
Real-time Testing: Validate agents in real-time before deployment.
Scalable Deployment: Launch AI agents at scale for various call handling tasks.
Performance Monitoring: Track performance metrics and optimize agents with data-driven insights.
IVR Navigation: AI automatically navigates Interactive Voice Response systems.
Lead Handling Automation: Capture and qualify leads automatically.
Automated Follow-up Calls: Schedule and place follow-up calls automatically.
Voice AI Survey Collection: Gather customer feedback using automated voice surveys.
Branded Caller ID: Display a branded caller ID on outbound calls.
SIP Trunking Integration: Connect existing phone numbers and VOIP providers.
Batch Calling: Send out large volumes of calls efficiently.
Compliance: Adheres to SOC 2 Type 1&2, HIPAA, and GDPR standards.
Low Latency Voice AI API: Enables lifelike conversations with ~600ms latency.
Multilingual Support: Supports over 18 languages for global reach.
Effortless Scalability: Designed to handle millions of calls concurrently.

Use Cases

Automating virtual receptionist services.
Scheduling and managing appointments.
Qualifying and scoring sales leads.
Conducting customer feedback surveys via phone.
Providing 24/7 automated customer support.
Streamlining debt collection processes.
Executing outbound call campaigns.
Placing automated follow-up calls for engagement.

FAQs

How can I create a voice AI agent with AutonomousAgent?

Begin by creating an account on the Autonomous Agent Dashboard, which includes 60 minutes ($10 credits) of free usage. Once logged in, utilize the platform's tools to build and integrate a voice agent tailored to your company's data and requirements.
Can I connect the AutonomousAgent voice agent to my existing phone number?

Yes, AutonomousAgent supports integration with any telephony system via SIP trunking, allowing you to connect and use your existing phone number.
What resources are typically needed for a company to use AutonomousAgent?

Generally, one engineer is required for the initial setup, including system integration and agent creation, which usually takes from a few hours to a few days. Ongoing maintenance can often be managed by a product manager or a similar role.
How are call minutes calculated for billing?

Call duration is rounded up to the nearest second for each call. The total accumulated time is calculated, and billing is based on this total duration at the end of the billing cycle.
Are charges applied even during periods of silence on a call?

Yes, charges are calculated based on the entire length of the call, as the speech-to-text module remains active throughout the duration.