Perfect Wiki
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perfectwikiforteams.com
Perfect Wiki
Perfect Wiki transforms scattered company knowledge into an organized, AI-powered help center that operates seamlessly within Microsoft Teams. The platform enables organizations to create, edit, and manage their knowledge base directly in their Teams environment, eliminating the need to switch between different applications.
The solution features an AI chatbot that generates responses based on company data, weekly AI-powered analytics reports, and robust security measures including GDPR compliance and data encryption. With capabilities for multiple knowledge bases, version control, and seamless Microsoft Single Sign-On integration, Perfect Wiki streamlines internal knowledge management while maintaining enterprise-grade security standards.
perfectwikiforteams.com
Perfect Wiki is a knowledge management solution designed to integrate directly into Microsoft Teams. It allows businesses to create a centralized, AI-powered help center from existing SOPs, FAQs, manuals, and guides.
The platform improves knowledge sharing and accessibility by providing instant, AI-generated answers to user queries within the Microsoft Teams environment. With features like weekly AI-powered reports, Perfect Wiki helps identify knowledge gaps and ensures continuous improvement of the knowledge base.
Perfect Wiki
Pricing
perfectwikiforteams.com
Pricing
Perfect Wiki
Features
- Microsoft Teams Integration: Native integration with Teams channels and chats
- AI Chatbot: Automated responses based on company knowledge base
- Weekly Analytics: AI-generated reports on knowledge base usage and gaps
- Version Control: Built-in system for tracking and restoring content versions
- Security: GDPR compliance with EU/US servers and data encryption
- Single Sign-On: Seamless authentication with Microsoft credentials
- Multi-Knowledge Base Support: Create separate bases for different departments
- Content Import: Import from Teams wiki, Word, HTML, and other formats
perfectwikiforteams.com
Features
- Knowledge Base Creation: Add your SOPs, FAQs, manuals and guides to create professionally looking self-service help center in no time.
- AI-Powered Answers: Let Knowledge Bot reply to your colleagues' and customers' questions with 100% AI generated answers based on your data.
- Weekly AI-Generated Reports: Continuously improve your knowledge base with 100% AI generated weekly reports.
- Microsoft Teams Integration: Pin Help Center and Knowledge Bot in your Teams personal chat or channels, create, view and edit content.
- Content Management: Create Multiple Knowledge Bases for Each Department or Team.
- Security: User content is encrypted in transit, automatic data backup stored for up to 60 days.
- Version Control: Built-in version control system. You can browse through page revision history and restore to earlier versions.
Perfect Wiki
Use cases
- Internal documentation management
- Employee self-service support
- Standard Operating Procedures (SOPs) repository
- Department-specific knowledge bases
- Company FAQs and guides
- Team collaboration and knowledge sharing
- Customer support documentation
perfectwikiforteams.com
Use cases
- Creating a company-wide knowledge base
- Developing departmental help centers
- Providing instant answers to employee questions within Microsoft Teams
- Improving customer support with AI-generated responses
- Streamlining onboarding processes with accessible documentation
- Centralizing SOPs, FAQs and other essential documents
Perfect Wiki
FAQs
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How many knowledge bases can I create?
The number depends on your plan: Pro plan includes 1 knowledge base, Premium plan includes up to 3, and Ultimate plan includes up to 30 knowledge bases.Does Perfect Wiki support multiple languages?
Yes, the AI chatbot can provide answers in the same language as the questions are asked.What happens to my data if I cancel my subscription?
You can export your data before canceling. The platform maintains automatic backups for up to 60 days.Is there a limit to content storage?
There is no word count limit for wiki pages, allowing you to fit as much information as needed on each page.
perfectwikiforteams.com
FAQs
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How secure is Perfect Wiki?
All user content is stored within US and EU regions of Google Cloud. All data is encrypted in transit using TLS 1.2+ with perfect forward secrecy. Servers holding user data will use full disk, industry-standard AES 256 encryption.Does Perfect Wiki has version control?
Perfect Wiki has built-in version control system. You can browse through page revision history and restore to earlier versions.Can I lock the Perfect Wiki page from being edited?
Yes, Perfect Wiki allows you to give a full access to only a couple of people, with the rest having view only.Can I import content from Microsoft Teams built-in wiki or other sources?
Yes, with help of Perfect Wiki you can export content from the Microsoft Teams built-in wiki and import it to the PerfectWiki. Also you can import content from the Microsoft Word or html, mht, txt, markdown files.Do I need to manually add members to Perfect Wiki?
Nope. All the members of your organization will automatically have access to the Perfect Wiki workspace once it is added to a channel.
Perfect Wiki
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