What is perfectwikiforteams.com?
Perfect Wiki is a knowledge management solution designed to integrate directly into Microsoft Teams. It allows businesses to create a centralized, AI-powered help center from existing SOPs, FAQs, manuals, and guides.
The platform improves knowledge sharing and accessibility by providing instant, AI-generated answers to user queries within the Microsoft Teams environment. With features like weekly AI-powered reports, Perfect Wiki helps identify knowledge gaps and ensures continuous improvement of the knowledge base.
Features
- Knowledge Base Creation: Add your SOPs, FAQs, manuals and guides to create professionally looking self-service help center in no time.
- AI-Powered Answers: Let Knowledge Bot reply to your colleagues' and customers' questions with 100% AI generated answers based on your data.
- Weekly AI-Generated Reports: Continuously improve your knowledge base with 100% AI generated weekly reports.
- Microsoft Teams Integration: Pin Help Center and Knowledge Bot in your Teams personal chat or channels, create, view and edit content.
- Content Management: Create Multiple Knowledge Bases for Each Department or Team.
- Security: User content is encrypted in transit, automatic data backup stored for up to 60 days.
- Version Control: Built-in version control system. You can browse through page revision history and restore to earlier versions.
Use Cases
- Creating a company-wide knowledge base
- Developing departmental help centers
- Providing instant answers to employee questions within Microsoft Teams
- Improving customer support with AI-generated responses
- Streamlining onboarding processes with accessible documentation
- Centralizing SOPs, FAQs and other essential documents
FAQs
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How secure is Perfect Wiki?
All user content is stored within US and EU regions of Google Cloud. All data is encrypted in transit using TLS 1.2+ with perfect forward secrecy. Servers holding user data will use full disk, industry-standard AES 256 encryption. -
Does Perfect Wiki has version control?
Perfect Wiki has built-in version control system. You can browse through page revision history and restore to earlier versions. -
Can I lock the Perfect Wiki page from being edited?
Yes, Perfect Wiki allows you to give a full access to only a couple of people, with the rest having view only. -
Can I import content from Microsoft Teams built-in wiki or other sources?
Yes, with help of Perfect Wiki you can export content from the Microsoft Teams built-in wiki and import it to the PerfectWiki. Also you can import content from the Microsoft Word or html, mht, txt, markdown files. -
Do I need to manually add members to Perfect Wiki?
Nope. All the members of your organization will automatically have access to the Perfect Wiki workspace once it is added to a channel.
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perfectwikiforteams.com Uptime Monitor
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