LiveChatAI vs ChatHelp AI Detailed comparison features, price

LiveChatAI

LiveChatAI offers an innovative AI assistant powered by OpenAI technology. It delivers solutions to complex issues with secure and accurate responses. The platform allows businesses to train a GPT-powered live chat with their specific content, ensuring personalized and informed interactions with customers.

LiveChatAI is designed to integrate with various platforms such as websites, Slack, and WhatsApp. It breaks down language barriers by supporting 95 different languages. The platform includes analytics to track performance and refine chatbot responses, and it facilitates seamless transitions to human support teams when necessary.

ChatHelp AI

ChatHelp AI is a comprehensive platform designed to streamline various tasks across business, work, and study environments. It offers an integrated AI toolbox that leverages the latest AI models, including OpenAI GPT-4o, Claude, Llama, Mistral, and Gemini. The platform allows users to bring their own AI API keys, promoting cost-effectiveness and flexibility.

A core offering of the service is its customizable AI customer support chat widget, easily integrable into websites with a single line of code. This widget can be trained with website data and other documentation, enabling it to interact with potential customers 24/7, answer questions, and collect leads. The platform also supports multiple languages and ensures data security through encryption.

LiveChatAI

Pricing

Freemium

From 39$

ChatHelp AI

Pricing

Freemium

From 19$

LiveChatAI

Features

Custom Data Training: Train the AI chatbot with your own data (website, documents, Q&A).
Multi-Platform Integration: Works on websites, Slack, and WhatsApp.
Live Chat & Human Handoff: Seamlessly switch between AI and human support.
Multilingual Support: Offers instant localization in 95 languages.
Analytics & Reporting: Track performance, identify issues, and refine responses.
AI Actions: Gather dynamic and personalized data.
Multiple LLM Options: Choose between GPT-3.5, GPT-4 turbo, GPT-4o, GPT-4o mini, Sonnet, Llama, and Mistral (availability varies by plan).
API Access: Tailor-made AI solutions with API.

ChatHelp AI

Features

AI Customer Support Chat Widget: Customizable chatbot trained on your website data and documentation, capable of 24/7 interaction and lead capture.
100+ AI Tools & Agents: Diverse tools for various business, work, and study needs, including AI writing, image generation, and data analysis.
Multiple AI Model Support: Powered by leading AI models like OpenAI GPT-4o, Claude, Llama, Mistral, and Gemini.
Bring Your Own AI API Keys: Users can utilize their own API keys for cost-effective and flexible AI usage.
Data Integrations: Supports various data sources, including PDFs, documents, spreadsheets, and website scraping.
Multilingual Support: Offers customer support and query understanding in over 175 languages.
Data Security: Employs encryption to protect business files and data during AI training and operation.

LiveChatAI

Use cases

Customer support for instant query resolution
Internal support for employee knowledge base
E-commerce support for product information and order inquiries
Educational platforms for student assistance
Automating responses within Slack and WhatsApp

ChatHelp AI

Use cases

Customer support automation via website chat widget
Lead generation through chat widget interactions
Internal knowledge base creation and sharing
Employee training and onboarding
Work and research process improvement
Content creation and management
Business reviews analysis

LiveChatAI

FAQs

What is LiveChatAI?

LiveChatAI is an AI bot platform that allows you to create a chatbot trained on your own data. It uses ChatGPT technology to create an interactive chat widget for your website. You can upload documents or provide a website link, and the chatbot will answer questions based on that content.

How can I add my AI bot to my website?

You can integrate an iframe or add a chat bubble to the bottom right corner of your website. Generate a chatbot and select "Embed on website" to get started.

How to import my data?

LiveChatAI scrapes your website or help center pages, collects the content, converts it into a vector database, and creates a long-term memory for use in chat.

Can LiveChatAI predict customer behavior or analyze customer inquiries?

While LiveChatAI primarily provides real-time responses, its ability to collect data can offer valuable insights into customer behavior, and gathered data can be leveraged for further analysis.

How does LiveChatAI handle multiple simultaneous customer conversations?

LiveChatAI can manage numerous concurrent customer interactions efficiently, ensuring fast and accurate responses, providing all customers with a seamless experience regardless of the volume of inquiries.

ChatHelp AI

FAQs

How is this Software different from others in market?

AI-powered website chat is a fairly new emerging technology, that has been around just from early 2023. Yes, there are competing solutions, but all of them place a lot of limitations in their subscription plans. We are giving a full access to our Platform - and offer flexible upgrade options based on Storage usage only.

Can we use our own OpenAI API keys?

Yes, we place no limitations on Chat queries/interactions, exactly because we give full control over OpenAI key usage. You can also use your own Antropic Claude & Google Gemini API keys.

What payment method do you support?

We support Credit Card payments for a Monthly & Yearly subscription plans, via Stripe Payment gateway.

How do you provide support?

We provide full setup support, for all subscribers, via Discord Community chat & remote connection services as AnyDesk, Zoom, or TeamViewer if necessary.

Do you provide any moneyback guarantee?

Please cancel your subscription within a 14-day free trial period, if you feel like our product does not meet your requirements. After the Trial period subscription charge is non-refundable, and can only be cancelled.