Johnni AI
VS
Newo.ai
Johnni AI
Johnni AI offers advanced AI voice agents designed primarily for small and medium-sized businesses in Australia, such as pizza shops, restaurants, and trade services. These agents automate phone calls, manage bookings, and handle appointments around the clock, ensuring businesses never miss a call and maintain excellent customer service. The service focuses on saving businesses on wage costs and increasing overall productivity by providing seamless 24/7 customer interaction.Utilizing cutting-edge AI, including natural language processing, Johnni AI aims to provide human-like interactions, enhancing the customer experience. It integrates with existing business systems like CRMs and telephony platforms, offering features such as call transcripts, recordings, and smart follow-ups via SMS or email. The platform emphasizes competitive pricing and local support, allowing businesses to focus on growth while the AI handles reception duties.
Newo.ai
Newo.ai provides a platform enabling businesses to create and deploy human-like AI employees, such as receptionists and sales agents, rapidly. These AI agents are designed to handle customer interactions across multiple channels, including phone calls, SMS, and live chat, ensuring businesses never miss a customer inquiry, even outside of standard operating hours. The platform supports various industries like restaurants, cleaning services, dental practices, HVAC, and more, offering tailored AI solutions.
The AI employees built on the Newo.ai platform can manage tasks like booking appointments, rescheduling, providing instant quotes, handling customer service inquiries, and sending outbound reminders. They integrate with existing booking systems or deliver leads via email, Google Sheets, and SMS. The platform utilizes proprietary technology to learn about a business from its website or Google Maps listing, allowing for quick setup and deployment without complex technical integration, aiming to increase revenue and operational efficiency.
Pricing
Johnni AI Pricing
Johnni AI offers Contact for Pricing pricing .
Newo.ai Pricing
Newo.ai offers Freemium pricing with plans starting from $99 per month .
Features
Johnni AI
- Human-Like Interaction: Responds to inquiries and manages calls naturally, like a real person.
- Full Transcripts & Summaries: Provides comprehensive summaries and complete transcripts of all calls.
- Instant Appointment Booking: Schedules meetings directly into calendars.
- Call Recordings: Records and stores calls for quality assurance via a dedicated dashboard.
- Instant Answering: Ensures quick responses so no important calls are missed.
- Smart Follow-ups: Schedules follow-up calls, SMS, or emails based on caller preferences.
- 24/7 Availability: Operates continuously without breaks or time off.
- Inbound & Outbound Calls: Capable of handling incoming calls and making outgoing calls.
- CRM & System Integration: Connects with CRM, telephony, automation platforms, POS systems, etc.
- Customizable Voice & Responses: Offers a range of voices and allows customization of scripts and workflows.
Newo.ai
- AI-Powered Bookings & Scheduling: Manages one-time/regular appointments, rescheduling, cancellations, and corporate bookings across channels.
- Instant Calculations & Estimates: AI calculates and provides individual quotes to customers in real-time.
- Outbound Reminders & Follow-ups: Sends automated reminders for appointments, upsells additional services, and requests feedback/reviews.
- Omnichannel Customer Service: Handles inquiries via phone, SMS, live chat, and social media messengers, relays messages, and manages complaints 24/7.
- Multi-Language Support: Communicates with customers in multiple languages.
- Simultaneous Call Handling: Manages multiple customer calls at the same time to capture more leads during peak hours.
- System Integration: Connects with popular booking systems (OpenTable, Resy, etc.), CRMs, PMS, Google Calendar, and Google Sheets.
- Rapid Deployment: Creates functional AI agents in minutes by analyzing business info from Google Maps or websites.
- Reporting & Analytics: Provides call recordings, transcripts, conversation summaries, and tracks additional secured revenue.
- Customization & Scalability: Offers a builder platform and API access for customization and integration possibilities.
Use Cases
Johnni AI Use Cases
- Automating call answering for small and medium businesses.
- Booking appointments and managing schedules 24/7.
- Providing after-hours call handling.
- Qualifying new leads and scheduling follow-ups.
- Handling customer support inquiries for e-commerce sites.
- Managing client inquiries and appointments for real estate agencies.
- Reactivating old leads through outbound calling campaigns.
- Capturing required information for job bookings (e.g., for tradies).
Newo.ai Use Cases
- Automating appointment booking for service businesses (dental, HVAC, cleaning).
- Providing 24/7 AI receptionists for restaurants to handle reservations and inquiries.
- Capturing leads and qualifying sales prospects for technology businesses.
- Handling customer service overflow calls during peak hours.
- Sending automated appointment reminders and follow-ups.
- Managing bookings and inquiries for hospitality businesses.
- Offering instant price estimates for home service companies.
- Implementing automated outbound calling campaigns for promotions or feedback.
FAQs
Johnni AI FAQs
-
Is it really 24/7?
Absolutely! Available 24/7, without sick days or time off. Johnni can continuously work to ensure your business is always ready to take calls, even after hours, so you never miss an opportunity. -
How do you sound so human?
Johnni leverages cutting-edge AI technology and natural language processing to replicate human conversation. This enables our interactions to flow naturally, providing your callers with a smooth experience and leaving a professional first impression. It includes emotional triggers to transfer to a human if needed and anti-interruption technology. -
Can I customise the voice and responses?
We have a range of voices you can choose from and based on your scripts and workflows, we will make sure Johnni follows the right processes and captures the right data. -
Can I use my existing business number?
Absolutely, this is super easy for Johnni. We can integrate with an existing phone number or set up something new. You just need to set up call forwarding, and you’re good to go. -
Which Integrations?
As long as your software has an API integration, Johnni can integrate. We can integrate our AI into almost any system so everything runs smooth every time, whether a POS system, a CRM or anything in between.
Newo.ai FAQs
-
Can the AI Employee speak multiple languages?
Yes, the AI Employee supports multiple languages. -
Can I keep my current business phone number?
Yes, you can forward calls from your existing public phone number to the AI number provided by Newo.ai. -
Can the AI Employee be used only outside of business hours?
Yes, you can configure call forwarding to operate 24/7, only after business hours, or in an overflow mode when your line is busy or unanswered. -
Can the AI Employee communicate via SMS?
Yes, Newo.ai supports omnichannel communication, including SMS, phone, email, live chat, and various messengers to improve conversion rates. -
What happens if a caller wants to speak to a human manager?
The AI Employee has flexible settings to forward calls or customer information to staff based on configurable rules, such as forwarding important inquiries during business hours or sending summaries via SMS/email for operational requests.
Uptime Monitor
Uptime Monitor
Average Uptime
98.95%
Average Response Time
2172.87 ms
Last 30 Days
Uptime Monitor
Average Uptime
99.72%
Average Response Time
181.77 ms
Last 30 Days
Johnni AI
Newo.ai
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