Hoory vs Hoory AI Detailed comparison features, price

Hoory

Hoory is an advanced AI-powered customer support automation platform that integrates natural language processing and machine learning capabilities to streamline customer service operations. The platform offers comprehensive support automation through omni-channel inboxes, enabling businesses to manage customer interactions across various platforms including website, social media, messaging apps, and email.

The system features both rule-based and knowledge-based AI assistants, supporting over 100 languages for text and voice communications. It includes sophisticated features such as customizable conversation flows, automated ticket routing, canned responses, and detailed performance analytics to help businesses optimize their customer support operations.

Hoory AI

Hoory AI is a comprehensive customer support platform designed to streamline operations for businesses of all sizes. It leverages trainable AI assistants, omnichannel inboxes, and multilingual text and audio support (120+ languages) to enhance customer interactions.

The platform offers tools like Live Chat, Chatbot Builder, AI Assistant, and a Call Center Solution. These tools help manage customer inquiries efficiently, automate workflows, and improve overall customer satisfaction. Hoory AI allows businesses to focus on growth while ensuring seamless customer service.

Hoory

Pricing

Paid

From 6$

Hoory AI

Pricing

Free Trial

From 6$

Hoory

Features

Omni-Channel Support: Integration with multiple platforms including website, social media, and messaging apps
Multilingual Capability: Text and voice support in over 100 languages
AI Assistants: Both rule-based and knowledge-based AI support options
Knowledge Management: Custom training capabilities for AI assistants
Automation Rules: Customizable workflow automation for support processes
Performance Analytics: Comprehensive reporting and team tracking
Team Collaboration: Built-in tools for support team coordination
Help Center Portal: Self-service customer support capabilities

Hoory AI

Features

Live Chat: Real-time customer interaction and query resolution.
Chatbot Builder: Create custom conversation flows for various user interactions.
AI Assistant: Deploy a branded AI assistant to handle customer support at scale.
Call Center Solution: AI-powered phone support for immediate customer service.
Omnichannel Inbox: Manage conversations from email, WhatsApp, Telegram, and other channels in one place.
Contact Management: Organize customer information with labels and notes.
Help Center: Create a knowledge base for customers and AI assistants.
Workflow Automation: Automate support workflows based on specific conditions.
Multilingual Support: Text and audio support in over 120 languages.
Transliteration: Enabling customers to use their native scripts.

Hoory

Use cases

Automated customer query resolution
Multi-channel customer support management
Global customer service operations
Customer support team workflow optimization
Self-service customer support
Support ticket routing and management
Customer inquiry automation

Hoory AI

Use cases

Automating customer support in banking and finance.
Streamlining insurance claims and healthcare support.
Boosting sales and customer satisfaction in retail and eCommerce.
Optimizing account management in gaming and entertainment.
Automating lead generation and property recommendations in real estate.

Hoory

FAQs

How to train my AI Assistant?

There are two types of assistants: Rule-Based and Knowledge-Based. Rule-Based Assistant uses dynamic flow charts for pre-defined conversation flows, while Knowledge-Based Assistant uses Language Model technology and requires uploading product/service information for training.

What channels does Hoory support?

Hoory supports Website, Facebook, Messenger, X, WhatsApp, SMS, Email, API, Telegram, and Line.

Is there a trial period to test Hoory?

Yes, Hoory offers a 14-day free trial period with no credit card required to test all features.

What is your refund policy?

You can cancel your account at any time without additional costs, but credit from already processed payments will be lost and not refunded.

Hoory AI

FAQs

What is Hoory AI, and what does it do?

Hoory AI is a next-gen AI Assistant for customer support automation. Armed with trainable AI assistants, omnichannel inboxes, and multilingual text and audio support in 120+ languages, Hoory AI bridges the gap between businesses and their customers, delivering seamless, 24/7 support across various platforms. With Hoory AI, you can streamline your customer interactions, reduce response times, and enhance user satisfaction, all while scaling your support capabilities.

Can Hoory AI work alongside human customer support agents?

Yes, Hoory AI is designed to complement human agents, not replace them. It can handle repetitive tasks, allowing human agents to focus on more complex and critical customer interactions.

What if my customers don't speak English? Can Hoory AI still help?

Absolutely! Hoory AI supports over 120 languages in both text and audio formats, so your customers can communicate in the language they're most comfortable with. Whether they speak Spanish, Mandarin, French, or any other language, Hoory AI detects and responds in their preferred language—no need for additional translation tools. Additionally, our system offers transliteration support, enabling customers to use their native scripts while receiving accurate responses.

Does Hoory AI provide a trial period?

Yes, Hoory AI offers a 14-day free trial period for those who want to test the tool, and there is no need to attach a credit card initially. During the free trial, you can explore Hoory AI's features, check how compatible they are with your support processes, and evaluate the overall effectiveness of the software.

Hoory

More details Visit Hoory

Hoory AI

More details Visit Hoory AI

Hoory vs Hoory AI

Pricing

Pricing

Features

Features

Use cases

Use cases

FAQs

FAQs

Related: