HelperHat vs SBHelper Detailed comparison features, price

HelperHat

HelperHat is an innovative AI-powered customer support solution that transforms how businesses handle customer inquiries. By leveraging advanced AI models including GPT, Claude, and Gemini, it provides instant, accurate, and human-like responses to customer questions 24/7, while seamlessly integrating with existing website infrastructure through a simple one-line code installation.

The platform automatically learns from your website's content to provide accurate responses, features granular AI analytics for performance tracking, and includes sophisticated spam filtering. HelperHat offers unlimited team member access, unrestricted device usage, and comprehensive customer satisfaction analysis, all while maintaining high security standards and ensuring cost-effective operation.

SBHelper

SBHelper offers an AI chat solution designed to enhance customer service. The AI-powered chat is designed to handle a significant portion of customer inquiries, freeing up businesses to focus on core operations and growth.

The system is designed for simple setup, requiring no programming expertise. Key features include multilingual support, 24/7 availability, and continuous learning and improvement. The AI chat is tailored to each specific business, integrating as a seamless part of the existing team and providing instant responses to customer queries.

HelperHat

Pricing

Freemium

From 20$

SBHelper

Pricing

Paid

From 5$

HelperHat

Features

24/7 Availability: AI-powered support even after business hours
Easy Installation: One-line code implementation
Automatic Learning: Self-learns from website content
Unlimited Team Access: No per-seat pricing limitations
AI Analytics: Detailed insights for every conversation
Multi-platform Support: Available on Web, iOS, and Android
Fast Response Time: 1-2 seconds AI response time
Spam Protection: AI-powered automatic spam filtering

SBHelper

Features

Simple to setup: No programming experience required.
Multilingual: Adapts to the customer's language.
No working hours: Provides information 24/7/365.
Constantly improving: Learns and improves continuously.
Tailored to your business: Unique to your business and integrated with your team.
Instant response: Eliminates hold times.

HelperHat

Use cases

Customer inquiry automation
After-hours support coverage
Technical support assistance
Product information delivery
FAQs handling
Customer service cost reduction
Website visitor engagement
Support team augmentation

SBHelper

Use cases

Answering common customer questions.
Providing 24/7 customer support.
Handling customer inquiries in multiple languages.
Freeing up human agents to focus on complex issues.
Gathering information of customer questions.

HelperHat

FAQs

What exactly is an AI Message on HelperHat?

An AI Message is a message response generated by HelperHat's AI-powered system when responding to customer inquiries. These are only counted when the AI system sends a reply to a customer's inquiry or when a team member has marked their conversation as 'done'.

How is billing handled for additional AI messages?

When you exceed your 1,000 AI messages, a charge of $5 per 100 additional messages is automatically added, billed on the next cycle. Additional messages are always rounded up to the nearest 100.

Do unused AI messages roll over to the next month?

No, unused AI messages do not roll over to the next billing period. The Total AI Messages count is reset at the start of each billing cycle.

SBHelper

FAQs

Will it work on my website?

Our AI chat can be easily embedded into your current website, it is as simple as embedding a YouTube video. So any tools such as webflow, wix, wordpress or any custom built web app works.

Does it work on mobile?

Yes, the chat is adapted to the screen size it is displayed on.

Can it learn updates about my business?

Yes, you can always teach it more info, such as working hours, new services etc.

What if the chat can't answer a question?

In the very seldom case when the chat can't answer something, it will refer the customer to your email or phone number. This ensures that you only spend time on the absolutely unique cases.