HelperHat vs Hoory AI Detailed comparison features, price

HelperHat

HelperHat is an innovative AI-powered customer support solution that transforms how businesses handle customer inquiries. By leveraging advanced AI models including GPT, Claude, and Gemini, it provides instant, accurate, and human-like responses to customer questions 24/7, while seamlessly integrating with existing website infrastructure through a simple one-line code installation.

The platform automatically learns from your website's content to provide accurate responses, features granular AI analytics for performance tracking, and includes sophisticated spam filtering. HelperHat offers unlimited team member access, unrestricted device usage, and comprehensive customer satisfaction analysis, all while maintaining high security standards and ensuring cost-effective operation.

Hoory AI

Hoory AI is a comprehensive customer support platform designed to streamline operations for businesses of all sizes. It leverages trainable AI assistants, omnichannel inboxes, and multilingual text and audio support (120+ languages) to enhance customer interactions.

The platform offers tools like Live Chat, Chatbot Builder, AI Assistant, and a Call Center Solution. These tools help manage customer inquiries efficiently, automate workflows, and improve overall customer satisfaction. Hoory AI allows businesses to focus on growth while ensuring seamless customer service.

HelperHat

Pricing

Freemium

From 20$

Hoory AI

Pricing

Free Trial

From 6$

HelperHat

Features

24/7 Availability: AI-powered support even after business hours
Easy Installation: One-line code implementation
Automatic Learning: Self-learns from website content
Unlimited Team Access: No per-seat pricing limitations
AI Analytics: Detailed insights for every conversation
Multi-platform Support: Available on Web, iOS, and Android
Fast Response Time: 1-2 seconds AI response time
Spam Protection: AI-powered automatic spam filtering

Hoory AI

Features

Live Chat: Real-time customer interaction and query resolution.
Chatbot Builder: Create custom conversation flows for various user interactions.
AI Assistant: Deploy a branded AI assistant to handle customer support at scale.
Call Center Solution: AI-powered phone support for immediate customer service.
Omnichannel Inbox: Manage conversations from email, WhatsApp, Telegram, and other channels in one place.
Contact Management: Organize customer information with labels and notes.
Help Center: Create a knowledge base for customers and AI assistants.
Workflow Automation: Automate support workflows based on specific conditions.
Multilingual Support: Text and audio support in over 120 languages.
Transliteration: Enabling customers to use their native scripts.

HelperHat

Use cases

Customer inquiry automation
After-hours support coverage
Technical support assistance
Product information delivery
FAQs handling
Customer service cost reduction
Website visitor engagement
Support team augmentation

Hoory AI

Use cases

Automating customer support in banking and finance.
Streamlining insurance claims and healthcare support.
Boosting sales and customer satisfaction in retail and eCommerce.
Optimizing account management in gaming and entertainment.
Automating lead generation and property recommendations in real estate.

HelperHat

FAQs

What exactly is an AI Message on HelperHat?

An AI Message is a message response generated by HelperHat's AI-powered system when responding to customer inquiries. These are only counted when the AI system sends a reply to a customer's inquiry or when a team member has marked their conversation as 'done'.

How is billing handled for additional AI messages?

When you exceed your 1,000 AI messages, a charge of $5 per 100 additional messages is automatically added, billed on the next cycle. Additional messages are always rounded up to the nearest 100.

Do unused AI messages roll over to the next month?

No, unused AI messages do not roll over to the next billing period. The Total AI Messages count is reset at the start of each billing cycle.

Hoory AI

FAQs

What is Hoory AI, and what does it do?

Hoory AI is a next-gen AI Assistant for customer support automation. Armed with trainable AI assistants, omnichannel inboxes, and multilingual text and audio support in 120+ languages, Hoory AI bridges the gap between businesses and their customers, delivering seamless, 24/7 support across various platforms. With Hoory AI, you can streamline your customer interactions, reduce response times, and enhance user satisfaction, all while scaling your support capabilities.

Can Hoory AI work alongside human customer support agents?

Yes, Hoory AI is designed to complement human agents, not replace them. It can handle repetitive tasks, allowing human agents to focus on more complex and critical customer interactions.

What if my customers don't speak English? Can Hoory AI still help?

Absolutely! Hoory AI supports over 120 languages in both text and audio formats, so your customers can communicate in the language they're most comfortable with. Whether they speak Spanish, Mandarin, French, or any other language, Hoory AI detects and responds in their preferred language—no need for additional translation tools. Additionally, our system offers transliteration support, enabling customers to use their native scripts while receiving accurate responses.

Does Hoory AI provide a trial period?

Yes, Hoory AI offers a 14-day free trial period for those who want to test the tool, and there is no need to attach a credit card initially. During the free trial, you can explore Hoory AI's features, check how compatible they are with your support processes, and evaluate the overall effectiveness of the software.