What is SBHelper?
SBHelper offers an AI chat solution designed to enhance customer service. The AI-powered chat is designed to handle a significant portion of customer inquiries, freeing up businesses to focus on core operations and growth.
The system is designed for simple setup, requiring no programming expertise. Key features include multilingual support, 24/7 availability, and continuous learning and improvement. The AI chat is tailored to each specific business, integrating as a seamless part of the existing team and providing instant responses to customer queries.
Features
- Simple to setup: No programming experience required.
- Multilingual: Adapts to the customer's language.
- No working hours: Provides information 24/7/365.
- Constantly improving: Learns and improves continuously.
- Tailored to your business: Unique to your business and integrated with your team.
- Instant response: Eliminates hold times.
Use Cases
- Answering common customer questions.
- Providing 24/7 customer support.
- Handling customer inquiries in multiple languages.
- Freeing up human agents to focus on complex issues.
- Gathering information of customer questions.
FAQs
-
Will it work on my website?
Our AI chat can be easily embedded into your current website, it is as simple as embedding a YouTube video. So any tools such as webflow, wix, wordpress or any custom built web app works. -
Does it work on mobile?
Yes, the chat is adapted to the screen size it is displayed on. -
Can it learn updates about my business?
Yes, you can always teach it more info, such as working hours, new services etc. -
What if the chat can't answer a question?
In the very seldom case when the chat can't answer something, it will refer the customer to your email or phone number. This ensures that you only spend time on the absolutely unique cases.
Related Queries
Helpful for people in the following professions
SBHelper Uptime Monitor
Average Uptime
99.86%
Average Response Time
356.47 ms
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