FloatChat vs Floatbot Detailed comparison features, price

FloatChat

FloatChat is a comprehensive AI-powered chatbot platform that enables businesses to automate and enhance their customer interactions across multiple messaging channels. The platform combines advanced natural language processing capabilities with an intuitive visual builder to create sophisticated conversational experiences without requiring coding skills.

The platform supports integration with numerous messaging platforms including WhatsApp, Facebook Messenger, Instagram, Telegram, and business tools like Shopify, Zendesk, and Microsoft Teams. It offers features such as live chat, automated responses, appointment scheduling, and analytics to help businesses improve customer engagement, generate leads, and streamline support operations.

Floatbot

Floatbot is a comprehensive platform designed to enhance customer, agent, and employee experiences through advanced conversational AI. It offers a range of solutions, including Voice AI Agents (Voicebots) and Chat AI Agents (Chatbots), which can be deployed across various channels. These AI Agents are powered by Generative AI and can be integrated with various data sources, services, or channels.

The platform also provides a Real-Time Agent Assist feature (Copilot) that guides agents during support or sales calls, offering real-time assistance. Floatbot's UNO platform offers a no-code/low-code environment for building and deploying these conversational AI solutions, enabling faster launch times and simplified maintenance.

FloatChat

Pricing

Freemium

From 39$

Floatbot

Pricing

Freemium

From 99$

FloatChat

Features

Visual Bot Builder: No-code chatbot creation interface
Omni-channel Support: Integration with multiple messaging platforms
AI-powered Responses: Natural language processing capabilities
Analytics Dashboard: Comprehensive reporting and insights
Multi-language Support: Chat support in multiple languages
Team Collaboration: Shared workspace for team members
Custom Templates: Pre-built templates for various use cases
Security: 256-bit SSL encryption for data protection

Floatbot

Features

Voice AI Agent: End-to-end contact center AI solutions – experience 100% GenAI-powered, human-sounding voicebot that works in real-time.
Chat AI Agent: Omnichannel chatbot across all customer-facing digital channels.
AI Agent Assist (Copilot): Guide your agents during support or sales calls, providing real-time assistance on voice or chat channels.
Floatbot UNO: No-Code, Enterprise-Grade Generative AI Platform.
RAG Cognitive Search: Enable your bots to self-learn from diverse sources like website pages, knowledgebase, PDFs, and Word documents.
Agent M: Powerful enterprise Generative AI-driven Large Language Model or ChatGPT-based Master Agent developer framework.
Speech LLM: Unlock the power of ASR + NLP to deliver real-time, seamless, latency-free conversations.

FloatChat

Use cases

Customer Support Automation
Lead Generation and Qualification
Appointment Scheduling
Sales Automation
Product Recommendations
Order Tracking
FAQ Management
Social Media Customer Service

Floatbot

Use cases

Automate claims FNOL
Accelerate debt collections
Automate customer support
Increase digital sales
Facilitate renewals and customer onboarding
Automate payment negotiation, disposition, RPC and PTP
Offer core banking services on 15+ Channels
Automate telemarketing
Automate loan origination & servicing

FloatChat

FAQs

Do I need coding experience to use FloatChat?

No, you don't need any coding experience to use FloatChat. The platform provides a drag-and-drop bot builder that makes it easy to create and customize your bot.

Which messaging platforms does FloatChat support?

FloatChat supports a wide range of messaging platforms, including WhatsApp, Messenger, Instagram, Viber, Telegram, and more. The platform also allows you to integrate with other third-party messaging platforms.

Does FloatChat offer analytics and reporting?

Yes, FloatChat provides analytics and reporting features that allow you to track the performance of your bot. You can see metrics such as user engagement, conversation completion rates, and more.