Fiddo vs Fidlio Detailed comparison features, price

Fiddo

Fiddo offers an intuitive platform for collecting and managing user feedback. Businesses can create feedback boards where customers suggest ideas and features, upvote their favorites, and interact directly with the development process. The most popular suggestions automatically rise to the top, simplifying the prioritization of future updates and features.

Boards can be thoroughly customized to match brand identity, with options for custom colors, fonts, and logo uploads. Whether using the free or Pro version, Fiddo lets you collect unlimited feedback and engage unlimited users, making it an ideal solution for product teams focused on customer-driven development and satisfaction.

Fidlio

Fidlio streamlines the process of gathering and prioritizing feedback from users by providing a centralized platform where feature requests can be suggested, discussed, and voted on. Product teams can efficiently manage suggestions, weigh them by user interest, cost, and usage frequency, and clearly communicate what developments are being worked on with visual roadmaps and changelogs.

With customizable branding, email notifications, and robust plan charts, Fidlio ensures teams stay connected with users while making informed decisions about what to build next. The platform scales with your team, allowing full transparency in your product development journey and boosting user engagement through open dialogue and timely updates.

Pricing

Fiddo Pricing

Freemium

From $7

Fiddo offers Freemium pricing with plans starting from $7 per month .

Fidlio Pricing

Paid

From $19

Fidlio offers Paid pricing with plans starting from $19 per month .

Features

Fiddo

Customizable Boards: Tailor colors, fonts, and logos to match brand identity
Feedback Collection: Users submit feature requests directly on your board
Feature Prioritization: Community upvoting surfaces popular ideas
Unlimited Feedback: No limit on the number of suggestions or comments
Unlimited Users: Allows engagement from unlimited participants
Branding Removal: Pro accounts can remove Fiddo branding
Priority Support: Premium users receive prioritized customer assistance

Fidlio

Roadmap: Communicate ongoing and upcoming product developments to users.
Changelog: Announce and document new feature releases and product updates.
Plan Chart: Prioritize next features using user votes, cost, and usage frequency metrics.
Email Notifications: Automatically notify users about updates on their suggestions and votes.
Custom Branding: Adapt platform colors and logos to fit your company identity.
Feature Voting: Users upvote feature suggestions to signal popularity and demand.

Use Cases

Fiddo Use Cases

Collecting feature requests from SaaS customers
Prioritizing product development based on user input
Engaging a user community for feedback on early product ideas
Allowing users to influence product roadmaps
Running feedback boards for multiple products

Fidlio Use Cases

Collecting structured feedback and suggestions from product users.
Prioritizing product features based on direct user input and business metrics.
Keeping stakeholders informed about progress with visible roadmaps and changelogs.
Enhancing user engagement by allowing votes and comments on feature requests.
Centralizing feedback that previously arrived via scattered channels like email or social media.

FAQs

Fiddo FAQs

Is Fiddo really free?

Yes, Fiddo offers a free plan with one board, unlimited users, and unlimited feedback. Advanced features are available in paid plans.
How can collecting feedback through Fiddo help me improve customer satisfaction?

Collecting feedback enables you to understand and address user needs more effectively, leading to the development of features that genuinely resonate with your audience and increase their satisfaction.
What is included in the Pro plan?

The Pro plan offers unlimited boards, removal of Fiddo branding, access to all premium features, and priority support.

Fidlio FAQs

What is considered a user in Fidlio?

A user is anyone who posts, votes, or comments on feedback, while passive readers are not counted as users.
What defines a team member in Fidlio?

A team member is someone belonging to your organization who can write private comments, edit or delete requests, and manage the state and ETA of feature requests.
Does Fidlio offer a free trial?

Yes, Fidlio offers a 14 day free trial with no credit card required.
Can I cancel my subscription at any time?

Yes, subscriptions can be cancelled without penalty, though there are no refunds for already paid billing periods.