FeedbackGlow vs Fidlio Detailed comparison features, price

FeedbackGlow

FeedbackGlow provides a centralized platform for collecting and managing customer feedback, ensuring product teams stay aligned with user needs and preferences. By enabling seamless gathering, organization, and prioritization of feature requests, bug reports, and suggestions, the platform supports the development of products that truly resonate with users.

Its transparent public roadmap, voting features, and detailed change logs keep users informed and engaged, while real-time notifications and deep analysis tools allow product managers to take swift, informed actions. With flexible plans and scalable features, FeedbackGlow helps streamline product growth cycles for companies of all sizes.

Fidlio

Fidlio streamlines the process of gathering and prioritizing feedback from users by providing a centralized platform where feature requests can be suggested, discussed, and voted on. Product teams can efficiently manage suggestions, weigh them by user interest, cost, and usage frequency, and clearly communicate what developments are being worked on with visual roadmaps and changelogs.

With customizable branding, email notifications, and robust plan charts, Fidlio ensures teams stay connected with users while making informed decisions about what to build next. The platform scales with your team, allowing full transparency in your product development journey and boosting user engagement through open dialogue and timely updates.

Pricing

FeedbackGlow Pricing

Freemium

From $16

FeedbackGlow offers Freemium pricing with plans starting from $16 per month .

Fidlio Pricing

Paid

From $19

Fidlio offers Paid pricing with plans starting from $19 per month .

Features

FeedbackGlow

Centralized Feedback Management: Collect, organize, and analyze user feedback in one hub.
User Voting: Allow users to vote on features and requests to set priorities based on demand.
Public Roadmap: Keep your product vision transparent and users informed about upcoming developments.
Bug Reporting: Receive instant notifications when users submit bug reports.
Public Change Logs: Update users with real-time logs of new features and bug fixes.
Custom Branding: Customize branding to match your product identity.
Email Notifications: Stay alerted to new feedback and changes.
Scalable Plans: Choose from free, subscription, or one-time payment options.

Fidlio

Roadmap: Communicate ongoing and upcoming product developments to users.
Changelog: Announce and document new feature releases and product updates.
Plan Chart: Prioritize next features using user votes, cost, and usage frequency metrics.
Email Notifications: Automatically notify users about updates on their suggestions and votes.
Custom Branding: Adapt platform colors and logos to fit your company identity.
Feature Voting: Users upvote feature suggestions to signal popularity and demand.

Use Cases

FeedbackGlow Use Cases

Collecting and analyzing product feature requests from users.
Tracking and prioritizing bugs with instant user feedback.
Engaging users with a transparent public roadmap.
Allowing customers to vote on features to inform roadmap decisions.
Communicating recent updates and changes via public changelog.
Managing customer satisfaction and continuous improvement.

Fidlio Use Cases

Collecting structured feedback and suggestions from product users.
Prioritizing product features based on direct user input and business metrics.
Keeping stakeholders informed about progress with visible roadmaps and changelogs.
Enhancing user engagement by allowing votes and comments on feature requests.
Centralizing feedback that previously arrived via scattered channels like email or social media.

FAQs

FeedbackGlow FAQs

What types of feedback can users submit on FeedbackGlow?

Users can submit feature requests, bug reports, and general suggestions to help guide product improvements.
Does FeedbackGlow offer a free plan?

Yes, FeedbackGlow provides a free plan suitable for solo makers with up to 1 project and 100 feedback requests per month.
Can users vote on feature requests?

Yes, FeedbackGlow allows users to vote on submitted feedback, making it easier to prioritize enhancements based on demand.
How does the public roadmap work?

The public roadmap displays upcoming and in-progress features, keeping users informed and engaged with future developments.
Is there an option for a one-time payment?

Yes, FeedbackGlow offers a one-time payment plan that grants lifetime access to key features with limitations on projects and feedback volume.

Fidlio FAQs

What is considered a user in Fidlio?

A user is anyone who posts, votes, or comments on feedback, while passive readers are not counted as users.
What defines a team member in Fidlio?

A team member is someone belonging to your organization who can write private comments, edit or delete requests, and manage the state and ETA of feature requests.
Does Fidlio offer a free trial?

Yes, Fidlio offers a 14 day free trial with no credit card required.
Can I cancel my subscription at any time?

Yes, subscriptions can be cancelled without penalty, though there are no refunds for already paid billing periods.