Converzation AI vs Doks.ai Detailed comparison features, price

Converzation AI

Converzation AI offers a platform for creating custom AI-powered chatbots that automate customer interactions and streamline business processes. These chatbots are trained on your existing documents, websites, and other content sources, enabling them to provide instant and accurate answers to customer inquiries.

The platform supports integration with various applications and platforms through a flexible API, Zapier, or Make. It also provides features to train and fine-tune the bot's responses using various data sources such as text files, Q&As and Notion pages, ensuring consistency and accuracy in customer support.

Doks.ai

Doks.ai is an AI chatbot builder that enables businesses to create customized chatbots. These chatbots integrate into websites or documentation to answer user queries. It achieves this by syncing with existing websites, documentation, or knowledge base systems.

Doks.ai allows users to train their AI chatbot on their own data sources. These sources can include a website, knowledgebase articles, HelpDesk tickets, or other resources. The platform offers seamless integration, customizable designs, and multiple form templates for lead generation and support. By offering self-service options, Doks.ai aims to improve customer experience and reduce support ticket volume by 40-70%.

Converzation AI

Pricing

Freemium

From 39$

Doks.ai

Pricing

Paid

From 19$

Converzation AI

Features

Effortless Chatbot Training: Easily upload and index content—documents, websites, support tickets, and more.
Powerful APIs and Integrations: Seamlessly integrate Converzation AI with your website, app, or tools like Slack and Teams.
Document Training: Upload text files (PDF, DOCX, HTML, and more) to train your assistant.
Q&A Training: Fine-tune your bot’s responses with common questions and answers.
Multi-source data: Train AI bots with 37+ content sources, including documents, websites, support tickets and more.
Customization: Fully customize the chat widget to match branding, including colors, fonts, and placement.

Doks.ai

Features

Self-service AI Chatbot: Provides instant answers to user queries, reducing support ticket volume.
Trainable AI: Allows training the chatbot on various data sources like websites, documents, and HelpDesk tickets.
Lead Conversion: Offers multiple form templates for lead generation and support ticket creation.
Customizable Design: Enables personalization of the chatbot's appearance to match brand identity.
Multiple Integrations: Embed the chatbot as a floating button, or with custom trigger buttons.
Markdown support: Supports markdown for chatbot interaction
Prompt Fine-tuning: Gives instructions or prompts to customize chatbot's responses.

Converzation AI

Use cases

Automate customer support inquiries.
Enhance team productivity by providing instant knowledge for marketing, sales, and research.
Streamline onboarding processes.
Automate marketing campaigns.
Reduce support workload and wait times.

Doks.ai

Use cases

Customer support
Lead generation
Documentation assistance
Technical support
E-commerce assistance

Converzation AI

FAQs

Does it work with languages other than English?

Yes! Converzation Bot inherits GPT’s multilingual capabilities. Even if you train it in English, it can automatically detect and respond in the user's preferred language.

Do I need to provide my own OpenAI API key?

No, you don’t need to provide your own API key. Converzation Bot operates on its own infrastructure, meaning all AI processing is handled by the platform.

How do I upgrade or downgrade my plan?

You can change your plan anytime through the account settings on the Converzation website. If you need assistance, the support team is available to guide you through the process.

Can I customize the chat widget appearance?

Yes, you can fully customize the chat widget to match your brand. Options include colors, fonts, and placement on your website.

How secure is Converzation AI Bot?

Security is a top priority. Converzation Bot follows strict data privacy guidelines and uses encryption to protect user information. No chat data is stored beyond necessary processing.

Doks.ai

FAQs

What type of data is required to create my chatbot?

You can enter your website URLs, XML-Sitemap, or paste text or document. The data should contain the information that you want your chatbot to know.

Are there limits to the number of documents I can add to Doks AI?

No, there are no limits to the number of documents you can upload and train.

How do I retrain the chatbot?

You can update the data your chatbot is trained on by clicking on Manage section and then clicking 'Retrain AI' button.

Can I customize the look and feel of my chatbot?

Yes, you can customize the look and feel of your chatbot by changing its background, color scheme, logos, widget icon, and avatar.

Is there a limit on the number of users that can access my Doks.ai chatbot?

No, there are no limits on the number of users that can access or chat with your chatbot.