What is Xcare?
Xcare is an innovative AI-enabled patient engagement platform meticulously designed to foster true patient loyalty and streamline operations for medical practices. It assists clinics in enhancing the patient journey by leveraging artificial intelligence for key interactions. The platform focuses on automating mundane tasks, allowing practitioners to concentrate on patient care while Xcare manages engagement, growth, and loyalty.
The system offers a comprehensive suite of tools including convenient online scheduling, seamless 2-way messaging, automated re-care reminders, and secure online payments. It also facilitates automated review collection at every touchpoint, contributing to reputation management. Xcare integrates with over 25 Practice Management Software systems, such as Dentrix and Open Dental, ensuring smooth data synchronization and operational efficiency across various medical specialities like dental, vision, chiropractic, and physiotherapy.
Features
- AI-Based Recall: Utilizes an AI-enabled system to re-engage overdue patients and assesses appointment worthiness based on patient history to minimize cancellations.
- Online Scheduling: Enables patients to view real-time availability and book appointments from any device, with automatic synchronization to practice management software.
- Automated Workflows: Allows practices to create, schedule, and automate patient communication workflows for tasks like pre-screening, payment reminders, and review requests.
- Contactless Payments: Offers secure online payment processing for individual invoices and recurring payment plans.
- Automated Reviews Management: Automatically sends surveys, collects patient reviews, and facilitates referral generation via messaging.
- Two-Way Messaging: Provides seamless and direct communication channels between the medical practice and its patients.
- Practice Analytics: Delivers a dashboard with key performance indicators (KPIs) to monitor practice performance and growth.
- PMS Integration: Seamlessly integrates and syncs data with over 25 Practice Management Software systems, including Dentrix, Open Dental, and Eaglesoft.
Use Cases
- Automating patient appointment scheduling and management for medical practices.
- Reducing no-shows and cancellations through AI-powered recall and reminders.
- Improving patient communication via automated messaging and follow-ups.
- Streamlining patient payment collection with contactless payment options.
- Enhancing practice reputation by automating review collection.
- Growing medical practices by improving patient engagement and retention across various specialties.
Related Queries
Helpful for people in the following professions
Xcare Uptime Monitor
Average Uptime
100%
Average Response Time
1709.67 ms
Featured Tools
Join Our Newsletter
Stay updated with the latest AI tools, news, and offers by subscribing to our weekly newsletter.
