What is TextMarks?
TextMarks offers a comprehensive SMS platform specifically designed for transit agencies and transit companies seeking to enhance their real-time passenger information systems. The service provides a fully-hosted text messaging solution that enables agencies to deliver automated SMS responses with arrival information and broadcast system-wide alerts to riders.
Using the easy-to-remember short code 41411, riders can text unique keywords followed by stop numbers to receive real-time schedule data within seconds. The platform supports dynamic request/response SMS messaging through a powerful API that integrates with existing transit middleware systems. TextMarks works exclusively in the U.S. and is supported by all major wireless carriers, making it universally accessible to riders regardless of their mobile device type.
Features
- Short Code SMS: Easy-to-remember 41411 short code for rider access
- Request/Response System: Automated SMS responses with real-time arrival information
- SMS Alerts: Broadcast system-wide notifications to subscribed riders
- Universal Accessibility: Works on any mobile phone without requiring apps
- API Integration: HTTP-based API for dynamic messaging with agency servers
- Carrier Support: Compatible with all major U.S. wireless networks
- Transit-Focused: Specifically designed for transit agency requirements
Use Cases
- Providing real-time bus arrival information to transit riders
- Broadcasting system-wide alerts about route changes or schedule updates
- Reducing support center calls by enabling SMS-based information requests
- Modernizing transit communication systems without requiring rider app downloads
- Delivering scheduled alerts for specific stop arrival information
- Integrating SMS notifications with existing real-time passenger information systems
