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Supahub
Centralized Customer Feedback and Product Roadmap Solution

What is Supahub?

Supahub provides a comprehensive platform for businesses to centralize customer feedback, track feature requests, and manage product updates in a streamlined manner. With its powerful set of tools, users can easily organize feedback, prioritize product enhancements, and communicate changelogs or roadmaps to both internal teams and external customers.

The platform enables customizable public and private feedback portals, prioritization frameworks, and real-time updates that keep stakeholders engaged. Its robust suite of features supports voting, segmentation, board privacy, and visualizations, ensuring product teams have the data they need to make informed decisions that drive customer satisfaction and growth.

Features

  • Feedback Boards: Organize and manage customer feedback centrally.
  • Product Roadmap: Visualize product plans and share progress with stakeholders.
  • Product Changelog: Announce new features and improvements seamlessly.
  • In-app Feedback Widgets: Collect user insights directly within your app.
  • Feature Request Prioritization: Rank requests by importance, urgency, and impact.
  • Public and Private Portals: Offer customizable access for internal and external users.
  • Voting System: Allow users and admins to upvote or downvote posts.
  • Board Privacy Controls: Restrict or grant visibility to specific boards.
  • Brand Customization: Align the tool's interface with your business branding.
  • Integration Support: Connect with existing workflows and tools.

Use Cases

  • Collecting user feedback for SaaS products.
  • Managing product feature requests for development teams.
  • Engaging customers and keeping them updated with roadmap progress.
  • Prioritizing product development based on customer needs.
  • Announcing product launches and new features to users.
  • Centralizing feedback from various channels for analysis.
  • Customizing a branded feedback portal for public or private use.

FAQs

  • What is Supahub?
    Supahub is a customer feedback management platform that helps businesses collect, organize, and prioritize feedback from their customers.
  • Is Supahub free?
    Supahub offers a free plan with core features, alongside paid plans starting at $19/month.
  • Can I vote on behalf of my users?
    Yes, Supahub allows admins to vote on behalf of users.
  • How is Supahub different from other feedback management tools?
    Supahub offers an intuitive interface, advanced prioritization, customizable branding, and streamlined tools for collecting and analyzing feedback.
  • Can I use Supahub as both an internal and a public feedback tool?
    Yes, Supahub supports both internal and public feedback boards with customizable privacy settings.

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