What is Stackbear?
Stackbear is a platform designed for creating and deploying AI-powered chatbots. It enables users to build chatbots based on their own content, offering full customization and seamless integration with websites or internal tools. The platform requires users to bring their own OpenAI API key, promoting cost-effectiveness and providing more control over usage.
Stackbear ensures straightforward setup and operation, and focuses on delivering a personalized experience. It intelligently detects when to handover conversations to human agents, making it optimal for enhancing user engagement and streamlining communication workflows.
Features
- Knowledge: Upload content from your website or documents for the chatbot to learn.
- Human Escalation: Seamlessly transfers conversations to human agents when needed.
- Personalization: Customize the chatbot's personality and behavior.
- Simple Setup: Activate a chatbot on your site with just a URL.
- Multilingual: The AI assistant can speak multiple languages.
- Lead Capturing: Collect email addresses through interactive conversations.
Use Cases
- Customer Support
- Marketing Engagement
- Sales Lead Qualification
- Internal Knowledge Base Access
FAQs
-
Why do I need to provide my own OpenAI API key?
To keep the costs low on both ends and to give you more control over your usage, we ask you to provide your own OpenAI API key. This way, you will be billed directly by OpenAI. -
What model does the chatbot use?
By default the chatbots use GPT 3.5. You can change the model in the settings page and take advantage of GPT-4. -
What does human escalation mean?
Human escalation means that the chatbot will detect when the user wants to speak to a human and will seamlessly hand over the conversation to your support agents. -
What type of content can I upload?
The chatbot is versatile, trained to engage with FAQs, product details, or any text data you have on your site. -
Can I cancel at anytime?
Yes, you can cancel your subscription at any time. If you cancel before the end of a billing period, you will retain access to your subscription until the end of that billing period.
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