What is SevenRooms?
SevenRooms is a comprehensive hospitality technology platform designed specifically for restaurants, hotel F&B outlets, and entertainment venues. The platform serves as an all-in-one solution that combines CRM, marketing automation, and operational tools to help hospitality businesses grow revenue and deliver personalized guest experiences.
By automatically building guest profiles within a unified database, SevenRooms enables operators to personalize interactions from booking through dining and marketing. The platform offers smart table management, automated seating algorithms, waitlist management, and integrates with over 100 systems through an open API. Its marketing capabilities generate personalized campaigns that bring guests back automatically while saving on commission fees through direct booking channels.
Features
- CRM: Automated guest database purpose-built for hospitality with unified guest profiles
- Guest Experience: Personalized experiences from booking to dining with brand customization
- Operations: Front-of-house management including reservations, seating, waitlist and turns
- Marketing: Automated personalized campaigns that turn guest data into revenue
- Integrations: Open API with 100+ integrations to enrich guest profiles and connect systems
Use Cases
- Restaurant revenue growth through personalized guest experiences
- Automated marketing campaigns to bring back previous customers
- Efficient table management and seating optimization
- Commission fee reduction through direct booking channels
- Unified guest database creation and management
- Event management with guest information capture
FAQs
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What types of businesses does SevenRooms serve?
SevenRooms serves restaurants, restaurant groups, hotels, membership clubs, nightclubs & bars, sports & entertainment venues, and breweries & wineries. -
How does SevenRooms help reduce commission fees?
SevenRooms provides direct booking capabilities that bypass third-party platforms, allowing venues to save on commission fees while maintaining control over their reservations and guest relationships. -
What integrations does SevenRooms offer?
SevenRooms offers an open API with over 100 integrations to connect with other systems and enrich guest profiles with additional data from various sources. -
How does SevenRooms personalize guest experiences?
The platform automatically builds comprehensive guest profiles and uses this data to personalize interactions from booking through dining, marketing communications, and special offers based on individual preferences and history.
