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What is Praxedo?
Praxedo delivers cutting-edge field service management software that leverages artificial intelligence to automate and optimize technician scheduling, work order management, and routing. With over 20 years of experience, Praxedo empowers businesses to efficiently oversee field operations through real-time monitoring, advanced planning tools, and a robust mobile application for technicians and dispatchers.
The solution integrates AI technologies for smart scheduling, route optimization, automated alerts, and quality control, significantly boosting productivity, reducing costs, and improving the customer experience. Praxedo supports seamless customer communication with real-time notifications and dedicated portals, making it an ideal solution for industries requiring efficient and transparent service management.
Features
- AI-powered Real-Time Scheduling: Automatically adjusts technician dispatch and routes based on real-time conditions.
- SmartScheduler: Assisted, algorithm-based scheduling and appointment management.
- Mobile Field Application: Enables offline use, real-time syncing, and simplified reporting for field technicians.
- Automated Quality Control: Validates work order photos with AI for service consistency.
- Customer and Appointment Portals: Real-time updates and self-service appointment scheduling for customers.
- Integrated Alerts & Dashboards: Real-time operational monitoring and automated alerts for jobs at risk of delay.
- Visio-Assistance Module: Organizes, summarizes, and tags video calls for efficient support and documentation.
- Seamless ERP/CRM Connectors: Integrates with popular business platforms for data centralization.
- Customizable Dashboards: KPI monitoring and configurable reporting tools.
- Geo-location and Tracking: Real-time technician location tracking via mobile devices.
Use Cases
- Automating technician schedule optimization for field service operations.
- Smart routing and dispatch for utility, maintenance, and service companies.
- Real-time quality control and validation of field work reports.
- Streamlining appointment booking and customer communication.
- Centralizing work order data and performance analysis.
- Enhancing technician productivity with mobile and offline support.
- Monitoring operational KPIs and tracking field team efficiency.
FAQs
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What industries can benefit from Praxedo?
Praxedo is suitable for a wide range of industries, including utilities, building maintenance, security systems, auditing, property and facility management, and more. -
Does Praxedo offer real-time technician tracking?
Yes, Praxedo provides real-time geo-location and monitoring capabilities for field technicians via its mobile application. -
Can customers book and track appointments themselves?
Customers can use dedicated portals to schedule appointments independently and receive real-time updates on job progress. -
Are AI features included in all Praxedo pricing plans?
Many core AI-enabled features are available across plans, with advanced automation and quality control features available in higher-tier subscriptions. -
Is the mobile application available offline?
Yes, Praxedo's mobile app supports offline functionality, allowing technicians to work without internet access and synchronize data when connectivity resumes.
Related Queries
Helpful for people in the following professions
Praxedo Uptime Monitor
Average Uptime
100%
Average Response Time
1095 ms
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