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Naoma AI-powered sales analytics to boost your revenue

What is Naoma?

Naoma provides an AI-driven solution designed to enhance sales operations and revenue growth. It features a centralized sales dashboard that consolidates key metrics such as revenue progress, leads, deals, and conversions, offering a clear overview of sales performance. The platform automatically evaluates sales calls, providing detailed scoring, transcripts, summaries, and actionable recommendations for improvement, aiming to significantly reduce manual quality assurance efforts and costs.

Beyond call analysis, Naoma leverages its AI, trained on extensive sales call data, to identify customer objections and competitor mentions during interactions. This allows businesses to refine sales scripts and strategies effectively. Additionally, the system delivers AI-powered coaching insights, highlighting sales team strengths and areas for development to facilitate targeted training and faster onboarding for new representatives. It supports integration with various CRM systems and offers multi-language capabilities for diverse teams.

Features

  • Sales Dashboard: Centralized view of key sales metrics including revenue, leads, deals, and conversions.
  • Sales Calls Evaluation: AI-powered analysis, scoring, transcription, and summarization of sales calls with improvement recommendations.
  • Intelligent Insights: Automatic identification of customer objections and competitor mentions from call dialogues.
  • AI Coaching: Provides actionable feedback and identifies growth areas for sales teams.
  • Multi-language Support: Supports analysis across 99+ languages and accents.
  • CRM Integration: Seamlessly connects with existing CRM systems.

Use Cases

  • Improving sales team performance through data analysis and coaching.
  • Reducing costs associated with manual sales call quality assurance.
  • Making informed, data-driven decisions regarding sales strategies.
  • Accelerating the onboarding process for new sales representatives.
  • Analyzing customer interactions to refine sales scripts and objection handling.
  • Monitoring and tracking key sales performance indicators (KPIs).
  • Identifying competitive mentions and market positioning from calls.

FAQs

  • What technology powers Naoma?
    Naoma utilizes an AI system trained on over 500,000 minutes of labeled sales calls, developed with input from leading sales professionals, to provide sales analytics and insights.
  • How does Naoma differ from other sales analytics tools?
    Naoma uses AI to analyze both quantitative and qualitative sales metrics. It identifies competitors, objections, and customer questions from calls, provides recommendations for improvement, and supports training and rapid employee onboarding.
  • Can Naoma be customized for specific business needs?
    Yes, customization options are available with the PRO and Enterprise plans to tailor Naoma to specific business requirements.
  • Are there case studies available showing Naoma's effectiveness?
    While most case studies are confidential under NDAs, testimonials from clients are available on the main page.
  • What security measures does Naoma have for customer data?
    Naoma employs enterprise-grade security and data protection measures. Access to sensitive information is restricted, and only a limited number of employees can access aggregated data for quality control purposes.

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