What is Mosio?
Mosio enables research teams to automate participant communication via customizable SMS text lines, dramatically improving engagement, adherence, and data quality in research studies. With capabilities such as automated reminders, personalized messaging, two-way communication, and SMS surveys, Mosio integrates seamlessly with tools like REDCap to collect timely participant responses and reduce manual workload. Its advanced scheduling, autoresponder, and follow-up features ensure participants remain actively involved and research staff can focus on critical tasks.
Designed for use across universities, hospitals, CROs, and public health organizations, Mosio accelerates data collection, minimizes dropouts, and provides real-time monitoring of participant responses. All communication occurs on participants' own mobile devices, eliminating the need for additional apps or hardware and enabling researchers to efficiently reach participants wherever they are, leading to higher retention and improved study outcomes.
Features
- Automated Scheduling: Configuration of time-based, event-driven, or calendar-based message campaigns.
- Personalized Messaging: Dynamic insertion of participant details for tailored communications.
- Two-Way TextChat: Real-time interaction or automated replies with participants via SMS.
- SMS Surveys: Creation and deployment of data collection surveys through text messages.
- Appointment & Adherence Reminders: Automated reminders for study engagement, visits, or medication.
- Customizable Workflows: Adaptable channels with dedicated SMS lines for each research project.
- REDCap Integration: Direct integration for survey invitations, alerts, and notifications.
- Real-Time Monitoring: Dashboard for tracking responses, trends, and exporting data instantly.
- Automated Follow-Ups: Intelligent reminders based on participant replies or inaction.
- Participant Management: Manage contact lists, team communication, and opt-out reporting.
Use Cases
- Automating reminders for research study appointments and medication adherence.
- Collecting real-time survey responses directly from participants via SMS.
- Maintaining high participant engagement and retention using regular SMS prompts.
- Reducing manual staff workloads through communication automation in multi-site studies.
- Integrating with REDCap for seamless data collection and alerts.
- Minimizing participant dropouts by sending personalized motivational and incentive messages.
- Replacing phone calls and emails with instant, scalable text messaging.
FAQs
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Does every Mosio project receive a dedicated texting number?
Yes, each project receives a dedicated SMS line, with area code selection upon setup to optimize deliverability and service for research communications. -
Is two-way text messaging available in all Mosio plans?
Two-way text messaging is available in Basic and Plus plans, with limited functionality on the Direct plan which primarily supports one-way messages managed within REDCap. -
Can media such as photos be sent and received via Mosio messaging?
Yes, MMS capabilities allow sending and receiving photos through text messages, with associated message credits applied for outbound MMS. -
Is Mosio compliant with HIPAA and 21 CFR Part 11 regulations?
Mosio is compliant with HIPAA and 21 CFR Part 11; privacy and data security statements are available for clients and additional agreements can be pursued based on licensing. -
Can REDCap integration be used across different Mosio plans?
Yes, REDCap integration is supported across all plans, with expanded features and dashboard access in the Basic and Plus plans.
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Mosio Uptime Monitor
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Average Response Time
371.86 ms
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