What is LegalClerk?
LegalClerk offers a comprehensive AI legal receptionist and intake system tailored exclusively for law firms. Leveraging advanced natural language processing and legal domain expertise, it ensures every client call is professionally handled, qualified, and routed 24/7—covering after-hours, weekends, and high call volume periods. The platform integrates seamlessly with law firm CRMs, practice management systems, and calendars to automate appointment scheduling, call summaries, and lead follow-ups.
With industry-specific workflows for areas like personal injury, family, criminal defense, immigration, real estate, and business law, LegalClerk captures every detail, manages multilingual communication, and maintains HIPAA-grade security. Features include customizable scripts, secure messaging, call analytics, and overflow handling, which enables law firms to reduce administrative overhead and never miss critical opportunities.
Features
- 24/7 AI Phone Answering: Handles calls at any time, including after-hours and holidays.
- Legal Intake and Lead Qualification: Asks custom legal-specific intake questions and routes qualified leads.
- Multilingual AI Receptionists: Supports intake in multiple languages with empathetic communication.
- Appointment Scheduling: Books consultations, syncs calendars, and manages appointments automatically.
- CRM and Calendar Integration: Integrates with legal practice tools such as Clio, MyCase, and Lawmatics.
- Personalized Greetings and Scripting: Customizable call flows and firm-branded messaging.
- HIPAA-Grade Security: Ensures encrypted call data, secure storage, and full audit trails.
- Call Summaries and Transcripts: Delivers detailed, structured summaries to your inbox or CRM.
- Overflow and After-Hours Handling: Ensures no call or lead is missed, even during peak times.
- Custom Workflows for Practice Areas: Tailored intake flows for PI, family law, criminal defense, immigration, real estate, and business law.
Use Cases
- 24/7 client intake for personal injury law firms
- After-hours legal answering service for criminal defense practices
- Multilingual legal receptionist for immigration law
- Real-time call screening and appointment setting for real estate attorneys
- Overflow call handling during peak times for family law firms
- Lead qualification and follow-up for business and corporate law inquiries
- Automated legal intake and CRM syncing for solo practitioners
- Secure call documentation for compliance-conscious law firms
FAQs
-
Can LegalClerk integrate with my CRM or calendar?
Yes. LegalClerk connects with CRMs and calendar tools such as Clio, Lawmatics, Google Calendar, Calendly, and more. Leads, appointments, and intake summaries are automatically synced. -
Is LegalClerk trained in legal intake and terminology?
Yes. LegalClerk is purpose-built for law firms and is knowledgeable in legal intake workflows and terminology specific to various legal practice areas. -
Do you support multilingual client intake?
Yes. LegalClerk provides multilingual receptionist support, enabling accurate and comfortable communication for clients in multiple languages. -
Is client data kept secure with LegalClerk?
Absolutely. LegalClerk employs HIPAA-grade encryption, secure storage, and comprehensive access logging to ensure complete data protection and compliance. -
Can I use LegalClerk only during after-hours or weekends?
Yes. LegalClerk can be configured to answer calls only during specified times, such as after hours or weekends, depending on your firm's needs.
Related Queries
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LegalClerk Uptime Monitor
Average Uptime
99.38%
Average Response Time
244.9 ms
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