What is Layerup?
Layerup is an advanced AI platform designed specifically for financial institutions, offering human-like voice agents that handle critical operations throughout the lending lifecycle. The system operates across multiple channels including phone, text, and email, delivering seamless communication with emotional intelligence and natural engagement capabilities.
The platform features specialized modules for collections, payment reminders, loan servicing, and customer support, all operating 24/7 in over 30 languages with 50+ accent options. Layerup's AI agents integrate with existing CRM and ERP systems, providing comprehensive analytics and maintaining strict compliance with financial regulations while ensuring data privacy and security.
Features
- Multilingual Support: 30+ languages and 50+ accents available
- Multi-channel Communication: Integrated phone, email, SMS, and WhatsApp support
- Real-time Analytics: Comprehensive reporting and sentiment analysis
- Automated Compliance: Built-in regulatory compliance and audit trails
- Intelligent Automation: Dynamic script optimization and automated call scheduling
- System Integration: Seamless connection with CRM and ERP systems
- 24/7 Availability: Round-the-clock operation with unlimited scalability
- Sentiment Analysis: Real-time emotional intelligence and adaptive conversational tone
Use Cases
- Debt collection and recovery operations
- Payment reminder automation
- Loan servicing and status updates
- Customer support for financial products
- Sales lead follow-up and conversion
- Delinquency reduction through proactive communication
- Borrower engagement and retention
- Financial service inquiry handling
FAQs
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How many languages does Layerup support?
Layerup supports over 30 languages with more than 50 different accent options. -
Is the platform compliant with financial regulations?
Yes, Layerup features built-in regulatory compliance, automated compliance checks, and provides a comprehensive audit trail. -
How does Layerup handle data security?
Layerup prioritizes security with strict data protection measures, ensures customer data is not used for model training, and adheres to industry standards and best practices.
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