What is Kiyoh?
Kiyoh provides a user-friendly review system specifically designed for webshops to collect verified customer feedback. The platform enables businesses to automatically send review invitations after orders, customize questionnaires, and respond to reviews directly. By integrating with Google, Kiyoh helps display review stars in Google Shopping and Ads campaigns, improving click-through rates and organic search visibility.
The system offers various features including personalized invitation emails, review widgets that match website styling, and options for both shop and product reviews. Kiyoh's approach focuses on gathering authentic, independent reviews that serve as digital word-of-mouth marketing, helping businesses understand customer priorities while building credibility online.
Features
- Verified Reviews: Collect authentic, independent customer feedback to build trust and credibility
- Google Integration: Display review stars in Google Shopping and Ads campaigns for improved visibility
- Automated Invitations: Send review requests automatically after orders using various webshop plugins
- Customizable Questionnaires: Create personalized review questions to gather specific customer insights
- Review Response Tools: Respond directly to customer reviews to manage online reputation
Use Cases
- Improving Google Shopping ad performance with review stars
- Building customer trust through verified review collection
- Enhancing website SEO with authentic customer feedback
- Gathering insights about customer preferences and pain points
- Managing online reputation through review response capabilities
