What is iPlum?

iPlum provides an innovative mobile communication solution designed for enterprises and professionals seeking secure, compliant, and efficient business calls and texts. The platform offers dedicated business lines, advanced call recording, automated text replies, and unified communication features optimized for mobile devices. With iPlum, users enjoy comprehensive security and privacy through robust encryption, HIPAA and HITECH compliance, and tailored solutions for regulated industries including healthcare, finance, and legal sectors.

Businesses benefit from dual calling modes (network and VoIP), auto-attendant phone trees, configurable business hours, call and text archiving, secure voicemail transcriptions, and detailed reporting tools. The flexible platform supports bring-your-own-device (BYOD) teams as well as cloud-based administration, making it easy to separate professional and personal communication without exposing private numbers. With its scalable features and support for multiple industries, iPlum streamlines remote communication while maintaining strict regulatory standards.

Features

Dual Calling Reliability: Switch between cellular voice and VoIP data for calls.
Encrypted Secure Texting: Send and receive confidential messages via encrypted channels.
Call Recording & Archiving: Record and store calls for compliance and future reference.
HIPAA & HITECH Compliance: Ensure security and privacy for healthcare communications.
Business Hours & Auto Text Replies: Automate responses outside business hours with personalized signatures.
Phone Tree & Extensions: Set up virtual receptionist and professional phone trees for departments or teams.
Voicemail Transcriptions: Convert voicemail audio to readable text for convenient access.
Financial & Legal Recording Compliance: Fulfill regulatory requirements for finance, insurance, and legal sectors.
Out-of-Office Alert: Custom greetings and automated responses when unavailable.
Team Account Management: Centralized portal for managing multi-user business communications.

Use Cases

Enable HIPAA-compliant communication for healthcare professionals.
Record and archive calls for legal or financial regulatory compliance.
Provide remote teams with virtual business lines and cloud-based phone systems.
Automate after-hours responses with personalized text messages.
Offer secure texting for confidential communication with clients.
Establish auto-attendant phone trees for professional call routing.
Separate personal and business communication on employee devices.
Centralize reporting and analytics on team call and message activity.

FAQs

Can I keep my existing phone number with iPlum?

Yes, you can port your existing phone number to iPlum and continue using it with all the platform’s features.
How does iPlum route calls and messages?

iPlum routes calls and messages through cloud-based servers, allowing users to manage communications via the mobile app or website.
Is iPlum HIPAA compliant?

iPlum offers HIPAA and HITECH compliant communications, ensuring security and privacy for clients' data in regulated industries.