What is Phone.com?
Phone.com provides a comprehensive business phone solution designed for affordability and scalability. It operates using VoIP (Voice over Internet Protocol), allowing users to make and receive calls over the internet rather than traditional phone lines. This system offers a dedicated business phone number, distinct from personal lines, and supports communication across various devices including IP phones, computers, and mobile apps, ensuring flexibility for remote work or professionals on the go.
The platform boasts over 50 features, encompassing core functionalities like call forwarding, voicemail-to-email, virtual receptionists, call routing, video conferencing, and SMS messaging. It also offers premium options such as AI-Connect for automated call routing and appointment scheduling using artificial intelligence, ProSIM for enhanced mobile integration, and Live Answer-Connect for professional live receptionist services. Phone.com emphasizes ease of setup and transparent pricing, catering to startups and established enterprises alike, with HIPAA compliance options available for relevant industries.
Features
- VoIP Business Phone System: Make and receive calls over the internet.
- Custom Business Phone Numbers: Choose from local, toll-free, or vanity numbers, or port existing ones.
- 50+ Communication Features: Includes call forwarding, voicemail-to-email, menus, call routing, conference calling, etc.
- Video Meetings: Conduct face-to-face meetings remotely.
- Web & Mobile Apps: Manage communications from desktops and mobile devices.
- AI-Connect: AI-powered call routing and appointment scheduling.
- Voicemail Transcription: Convert voicemails to text.
- HIPAA Compliance: Secure communication suitable for healthcare providers.
- Live Answering Services: Optional professional live receptionist service.
- SMS Messaging: Send and receive text messages using the business number (Plus/Pro plans).
Use Cases
- Separating business and personal calls.
- Managing business communications remotely or on the go.
- Improving customer service with features like call routing and video meetings.
- Establishing a professional business presence with custom or toll-free numbers.
- Scheduling appointments automatically using AI.
- Providing secure, HIPAA-compliant communication for healthcare.
- Enhancing team collaboration with video conferencing and mobile apps.
FAQs
-
Can I keep my existing phone number with Phone.com?
Yes, you can port your existing number to the service by requesting a transfer and providing account information from your current provider. -
Is Phone.com suitable for remote teams?
Yes, it is designed for remote teams, offering features like video conferencing, mobile apps, and calling from anywhere with an internet connection. -
Is Phone.com secure?
Phone.com uses encryption and security measures to protect communications and data. It is also HIPAA compliant and offers a Business Associate Agreement for healthcare customers. -
Does Phone.com require a contract?
No long-term commitment is required. You can choose monthly or annual billing and cancel the service at any time. -
Can I send and receive faxes with Phone.com?
All users can receive faxes. Sending faxes requires a dedicated fax line, which is included with Plus and Pro plans or available as an add-on for $4.99 a month.
Helpful for people in the following professions
Featured Tools
Join Our Newsletter
Stay updated with the latest AI tools, news, and offers by subscribing to our weekly newsletter.
