What is Clerk.io?

Clerk.io is a comprehensive platform designed to optimize e-commerce operations and enhance customer experiences. It leverages AI to deliver personalized shopping journeys, improving conversion rates and increasing revenue. The modular platform offers dynamic search results, tailored product recommendations, targeted email campaigns, and audience segmentation.

Clerk.io focuses on providing a unified solution, integrating search, recommendations, audience management, and email marketing. It is cookieless, ensuring GDPR compliance. The platform is designed for immediate use, requiring no learning period, and integrates seamlessly with over 15 e-commerce providers.

Features

Search: Convert more searches into sales with a relevant and behavior-based search engine.
Recommendations: Make upselling easy with product recommendations across key touchpoints.
Chat: World's first generative and predictive AI-powered chatbot.
Audience: Instant audience segmentation to find and grow your ideal customer base.
Email: Send 1:1 personalized product emails to your customers.

Use Cases

Enhance online shopping experiences with personalized product search results.
Increase sales through targeted product recommendations.
Improve customer service with an AI-powered chatbot.
Segment audiences for tailored marketing campaigns.
Create personalized email campaigns to drive engagement and sales.

FAQs

How does the pricing at Clerk scale?

We apply a tier based pricing model based on your usage of our services. If your usage - over a three (3) months average - exceeds the usage limit of your current tier, then we may automatically upgrade your tier to an appropriate usage tier, or invoice you for the additional usage in accordance with the Clerk.io Terms of Service section F.
What is included in the price of tiers?

Usage in accordance with your chosen tier, unlimited users on myclerk.io, access to multiple features relating to your chosen service, on myclerk.io, and access to support.
How is usage calculated?

Usage is based on API calls (Search, Recommendations and Recommendation emails), number of uploaded customers with an associated email (Audience), and number of sent emails (Auto email). You can find information on usage calculation here: How Usage Is Measured | Clerk.io Knowledge Center.
How often is the pricing adjusted?

There are two types of pricing adjustments; General pricing adjustments; Clerk.io may adjust pricing with prior notification. Usage adjustments; If your usage exceeds your usage tier over a three (3) months period, we reserve the right to scale you to the appropriate tier going forward. Alternatively, we will invoice you for the additional usage in accordance with the Clerk.io Terms of Service section F. Clerk.io Terms of Service section F. In any case, the adjustments will be implemented the following month.
Do I get a discount for a longer commitment?

Clerk does offer discounts for a longer commitment. If you are a customer at Clerk.io, then you can always contact your CSM.