ChatGen

World's Leading Hybrid Chatbot Platform

Name: ChatGen
Brand: chatgen.ai
Availability: InStock

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Home: https://chatgen.ai

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What is ChatGen?

ChatGen offers a comprehensive hybrid chatbot solution that helps businesses automate and streamline their customer communications across multiple channels. The platform enables companies to create effective dialogues that reduce turnaround time and improve productivity through intelligent automation and live chat capabilities.

With proven success in processing over 50 million messages and capturing 200,000+ leads, ChatGen delivers an 80% query automation rate. The platform combines automated chatbot functionality with live agent capabilities, offering features like intelligent routing, extensive analytics, and conversational landing pages to help businesses qualify leads and enhance customer engagement 24/7.

Features

Omni-channel Support: Deploy chatbots across WhatsApp, Messenger, Twitter, and Slack
Lead Qualification: Automated 24/7 lead qualification with intelligent routing
Live View: Real-time visitor monitoring and engagement capabilities
Analytics Dashboard: Comprehensive performance tracking for both bots and agents
Conversational Landing Pages: Customizable pages with automated interactions
Intelligent Routing: Smart lead distribution to best-performing sales representatives

Use Cases

Customer Support Automation
Lead Generation and Qualification
Sales Team Productivity Enhancement
Website Visitor Engagement
Multi-channel Customer Communication
Real Estate Property Inquiries
Insurance Sales and Support
Healthcare Customer Service

FAQs

What is the average query automation rate achieved with ChatGen?

According to platform statistics, ChatGen achieves an 80% query automation rate for businesses.
Which messaging platforms does ChatGen integrate with?

ChatGen integrates with WhatsApp, Facebook Messenger, Twitter, and Slack for omnichannel communication.
Do I need technical knowledge to set up ChatGen?

No, ChatGen offers easy setup and a bot builder that allows you to deploy chatbots in minutes without technical expertise.

Helpful for people in the following professions

Sales Manager Customer Support Manager Digital Marketer Real Estate Agent Insurance Agent Business Owner E-commerce Manager Healthcare Administrator

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