Bot9 Automate your Customer Support & Sales

What is Bot9?

Bot9 offers a code-free platform to build and train a customer service chatbot tailored to your business needs. The AI assistant learns from your provided data, such as website URLs, files, and written content, to provide accurate and relevant responses to customer inquiries.

It offers features like 24/7 support, multilingual capabilities (150+ languages), and seamless integration with popular platforms such as Crisp, Discord, Freshdesk, and more. Bot9 improves customer satisfaction by drastically reduce the response times.

Features

24/7 Non-Stop Support: Provide automated support around the clock to enhance customer satisfaction.
Multilingual Support: Understands and responds in over 150 languages.
Unlimited Training Data: Train the bot with links, files, or manually written content without limitations.
Intelligent Agent Handoff: Assign relevant tickets to human support agents when necessary.
Seamless Integrations: Connects with various social media and communication platforms.
Customizable Chat Widget: Personalize the chat widget with your company logo and brand colors.
Real-Time Analytics: Gain insights into customer behavior and bot performance.
Team Collaboration: Provide access to team members for human intervention.
Custom Actions: Creates guidelines that dictate how bot will responds to customer queries.
Providing Instructions: Create guidelines that dictate how your bot will respond to customer queries - teach your bot to speak like you.

Use Cases

E-commerce: Checking product availability, locating stores, getting product recommendations, and managing returns.
Healthcare: Scheduling appointments, providing medical advice, managing prescriptions, and patient follow-ups.
Hospitality: Booking options, getting property details, booking management, and finding attractions.