Top AI tools for # Agent Assistance

Level AI provides innovative artificial intelligence solutions designed to enhance customer service and support for call centers.

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• API

Kodif is a Customer Support AI platform that automates ticket resolutions and empowers agents with intelligent tools across multiple communication channels, helping businesses deliver personalized support at scale.

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Decagon provides generative AI agents to enhance customer service experiences for enterprises and startups. It offers personalized responses, seamless integrations, and powerful analytics to improve customer support efficiency.

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Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.

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Vistio provides AI-driven real-time guidance, automation, and analytics to optimize contact center agent performance and customer interactions.

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VOCALLS provides a voice-first AI conversation platform designed to automate contact center operations, enhance customer experience, and empower agents.

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Stonly is a knowledge platform designed to enhance customer service efficiency by empowering agents and enabling customer self-service through personalized knowledge, AI, and automation.

• Freemium

SESTEK provides AI-powered conversational solutions designed to enhance customer experience and optimize contact center operations through automation and analytics.

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