voice of customer analysis tool - AI tools

VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.

• Freemium
• API

Tagado enables data-driven organizations to leverage unstructured customer feedback and proactively convert them into a real-time understanding of customer perception. It offers a holistic solution to track and analyze customer feedback from various sources.

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VoiceOps is an AI-powered platform that analyzes customer calls to provide actionable intelligence for sales coaching, compliance monitoring, and market analysis, helping businesses optimize their customer interactions and drive growth.

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Workbounce is a Voice of Customer insights platform that uses AI to understand the "why" behind your KPIs. Integrate existing data and gain deep insights into your buyers' sentiments, concerns, and needs.

• Free Trial

VoiceBase offers AI-powered speech analytics solutions to transcribe and analyze call center interactions, providing insights for customer experience improvement, sales optimization, and compliance.

• Paid
• From 250$

Revuze is an AI-powered, 360° Voice of Customer platform transforming consumer feedback into actionable insights for marketing, product development, and eCommerce.

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Voxist provides AI-powered visual voicemail, transcribing messages to text and enabling personalized greetings. It also offers Voice AI APIs for advanced voice data analysis.

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Vocads uses generative voice AI to transform surveys, providing richer data and reducing the cost of qualitative surveys. Get real-time analysis and actionable insights.

• Free Trial
• From 99$

VIER offers AI-powered solutions to analyze, assist, and automate customer service interactions across all channels. Improve customer experience and optimize business processes with VIER's cloud-based software.

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AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

Wootric is a customer experience management platform that collects feedback using NPS, CSAT, and CES surveys to help businesses improve retention, engagement, and advocacy.

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Four/Four specializes in extracting actionable insights from customer conversations, integrating seamlessly with CRM data for enhanced decision-making.

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• API

Loris is an AI platform that transforms customer service conversations into valuable data to improve quality, efficiency, and customer satisfaction.

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Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

Voicesense uses AI-powered voice analysis to predict behavior and provide insights for businesses, healthcare, HR, and social platforms. It transforms business processes and improves decision-making through acoustic analysis.

• Usage Based

VoiceLab.AI offers AI-powered Conversational Intelligence and Cognitive Automation solutions, including the TRURL LLM, to analyze customer interactions, improve sales, enhance user experience, and automate business processes.

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Soniva uses voice AI to conduct surveys and interviews, transforming data collection into natural conversations. It simplifies the process, improves response rates, and provides detailed analysis.

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Birdie.ai is an AI platform that centralizes and analyzes customer feedback from various sources, providing actionable insights to improve customer experience and product development.

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Aiwo is an AI-powered platform that analyzes customer contacts across all channels to identify and eliminate unnecessary interactions, improving efficiency and customer experience.

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VoiceLine is an AI-powered platform that helps field sales teams capture touchpoints, automate administrative tasks, and gain actionable insights, ultimately driving more revenue.

• Paid
• From 34$

SurveySparrow is a VOC platform that helps businesses collect and analyze customer feedback to gain actionable insights and drive growth. It offers features like conversational surveys, reputation management, and AI-powered analytics.

• Freemium
• From 29$

MagicLoop is an innovative voice-based survey platform that transforms traditional surveys by enabling voice responses for richer, more detailed feedback and higher engagement rates.

• Freemium
• From 25$

Claritiv analyzes customer conversations to identify pain points, preferences, and actionable insights, helping businesses close deals and refine products.

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VoiceSend.AI is an advanced AI-powered ringless voicemail platform that enables personalized voice messaging with clone capabilities and emotion mapping for business outreach.

• Paid
• From 395$

Roark provides simulated replays of real production calls, performance tracking, and issue debugging to help teams ship reliable voice AI faster.

• Paid
• From 500$

Convo enables large-scale qualitative user research at a fraction of the cost, providing AI-powered interviews and instant analysis.

• Paid
• From 250$

byVoice is a comprehensive Conversational AI platform designed to automate voice and chat communications for businesses, offering advanced speech analytics, chatbots, and seamless integrations for enhanced customer interactions.

• Freemium
• From 19$

Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

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Chikka utilizes AI-powered voice interviewers to conduct in-depth interviews and extract actionable insights. It helps businesses gather customer feedback, employee suggestions, and new product ideas efficiently.

• Freemium
• From 20$

VOCALLS provides a voice-first AI conversation platform designed to automate contact center operations, enhance customer experience, and empower agents.

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