customer satisfaction analytics software - AI tools

Customer.guru increases customer feedback response rates with smart follow-ups and streamlined surveys, helping businesses deeply analyze and improve customer satisfaction.

• Paid
• From 50$

feedback.tools is an AI-powered feedback analytics platform that helps businesses collect, analyze, and prioritize user feedback to build better products through continuous feedback loops and intelligent analysis.

• Freemium
• From 35$

Retently is an AI-powered customer experience platform that helps businesses collect and analyze feedback through NPS, CSAT, and CES surveys across multiple channels to drive growth and improve customer relationships.

• Freemium
• From 49$

SatisMeter provides a streamlined solution for collecting and analyzing customer feedback through versatile survey tools, enabling businesses to monitor satisfaction and drive product improvements.

• Freemium
• From 199$

Affiniv is a comprehensive customer feedback software that simplifies the process of creating, distributing, and analyzing surveys like NPS, CSAT, and custom forms for businesses seeking actionable insights.

• Freemium
• From 99$

Simplesat empowers businesses to measure, analyze, and act on customer feedback with customizable surveys, actionable analytics, and seamless integrations, driving continuous improvement in customer satisfaction.

• Paid
• From 119$

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

SightMill is a customer experience platform designed to help businesses gather, analyze, and act on customer feedback through various survey methods like NPS, CSAT, and CES.

• Free Trial

Surveyed is an AI-driven survey platform designed to help businesses create surveys, collect feedback, analyze sentiment using AI, and generate actionable insights.

• Freemium
• From 40$

Feedbackly is an AI-driven customer experience platform that measures customer emotions through the Emotional Value Index (EVI®) to help businesses attract and retain more customers with comprehensive feedback collection, analysis, and action tools.

• Freemium
• From 249$

ClientSuccess is an AI-powered customer success platform that helps businesses reduce churn and increase customer revenue through actionable insights, automation, and comprehensive customer journey management.

• Contact for Pricing

Wootric is a customer experience management platform that collects feedback using NPS, CSAT, and CES surveys to help businesses improve retention, engagement, and advocacy.

• Contact for Pricing

Syncly is a customer feedback intelligence platform that helps customer-centric teams uncover valuable insights to enhance customer satisfaction, boost retention, and accelerate growth.

• Contact for Pricing

Goodays is a customer experience management platform that helps businesses optimize customer satisfaction and loyalty using AI-powered tools for feedback collection, analysis, and engagement.

• Contact for Pricing

Vitally is a Customer Success Platform (CSP) designed to help B2B teams manage and scale customer relationships by unifying data, automating workflows, and enhancing collaboration.

• Contact for Pricing

LoopBridge empowers your company to stay truly connected to your customers’ needs with real-time insights, automated alerts, and advanced analysis tools. Track customer satisfaction, prevent churn, and uncover upsell opportunities effortlessly.

• Paid

Sentric is an AI-powered platform that analyzes customer reviews and feedback to provide actionable insights for business growth, helping companies understand customer sentiment and improve products and services.

• Freemium
• From 29$

Birdie.ai is an AI platform that centralizes and analyzes customer feedback from various sources, providing actionable insights to improve customer experience and product development.

• Contact for Pricing

SurveyAnalytics offers an AI-driven research platform for designing, distributing, and analyzing surveys with advanced analytics and reporting features. It is tailored for enterprises seeking actionable insights to drive business decisions.

• Free Trial

1Flow is an AI-powered in-product survey platform that helps businesses understand user needs and improve retention. It offers customizable surveys, user segmentation, and real-time insights.

• Free Trial
• From 150$

One Click Feedback enables newsletter creators to quickly implement single-click surveys to gain actionable insights and boost engagement effortlessly.

• Free Trial
• From 4$

SurveyMethods is award-winning survey software that combines powerful AI features with easy-to-use tools for creating, distributing, and analyzing surveys. Trusted by Fortune 500 companies, it offers enterprise-grade functionality at affordable prices.

• Freemium
• From 12$

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

• Contact for Pricing

Snap Surveys provides a comprehensive survey software platform, Snap XMP, for creating engaging surveys, analyzing data, and producing visual reports to drive actionable insights.

• Freemium
• From 30$

Reviewik is an AI-powered customer feedback analysis tool that helps businesses understand user sentiment, identify pain points, and track feature requests through automated email support analysis.

• Contact for Pricing

Surveybox is an AI-powered survey platform that helps organizations design surveys, analyze customer feedback with sentiment analysis, and transform insights into business growth through an all-in-one solution.

• Freemium
• From 29$

June is a comprehensive Product & Customer Analytics Software that helps B2B SaaS companies prevent churn and improve customer retention through detailed user behavior analysis and proactive customer success strategies.

• Contact for Pricing

Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

• Contact for Pricing

CustomInsight provides comprehensive employee feedback solutions including 360-degree feedback, engagement surveys, and DEI assessments to help organizations measure and improve workplace culture.

• Contact for Pricing

Senty delivers AI-powered customer research reports, providing rapid insights into customer feedback for app developers. Eliminate guesswork and build products customers love.

• Paid