Customer journey mapping software - AI tools

Cemantica is an AI-powered customer experience management platform that transforms journey maps into actionable drivers of revenue growth and cost efficiency through journey design, orchestration, insights, and value measurement.

• Contact for Pricing

UserPath helps organizations visualize and optimize customer journeys with user persona creation, scenario planning, and journey mapping tools.

• Freemium

UXPressia is a collaborative platform for managing customer experience insights, offering tools for customer journey mapping, persona creation, and impact mapping.

• Freemium
• From 16$

Journify offers a unified platform to visualize customer journey performance across all touchpoints using AI for simplified data connection and actionable insights.

• Freemium
• From 250$

SuiteCX is a customizable and secure customer experience platform that combines robust customer journey mapping with strategic scenario planning for superior CX design and execution.

• Contact for Pricing

Roojoom is an AI-powered platform that orchestrates personalized customer journeys across multiple channels to optimize business goals and customer experiences. It offers automated journey optimization without coding requirements.

• Contact for Pricing

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

NotifyVisitors is an AI-powered customer data platform (CDP) offering omnichannel marketing automation and conversion rate optimization tools to enhance customer experiences and drive growth.

• Contact for Pricing

Mitzu provides warehouse-native product and marketing analytics, enabling teams to uncover insights from billions of events directly within their data warehouse without needing SQL expertise. It focuses on cost-effective, privacy-friendly customer journey analysis for businesses.

• Free Trial
• From 90$

Autopilot is a user-friendly marketing automation platform that allows businesses to design, automate, and optimize customer journeys across multiple channels. Personalize communication, capture leads, and drive conversions with powerful integrations and analytics.

• Free Trial

LimeJourney is an intelligent customer engagement platform that uses AI-driven analytics and automation to deliver personalized notifications at optimal moments to your target audience.

• Paid
• From 50$

ProductGo enhances project management and team collaboration in Jira with AI-powered user story mapping, advanced roadmaps, and user persona tools.

• Free Trial
• From 2$