conversation analytics platform - AI tools

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

• Contact for Pricing

Meetra AI is a PaaS & on-premise infrastructure solution that provides comprehensive analysis of human conversations and interactions, offering features like context extraction, group dynamics analysis, and topic-based insights.

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ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

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Sinopsis AI is a comprehensive analytics platform for AI chatbots that provides real-time insights and performance metrics through an easy-to-integrate Python SDK. It offers detailed conversation tracking, sentiment analysis, and optimization tools for improved chatbot performance.

• Freemium
• From 29$

ConvoZen.AI is a conversational intelligence platform that utilizes AI to enhance customer engagement, ensure compliance, and improve agent performance across various channels.

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• API

Conversica provides AI-powered Revenue Digital Assistants that engage in two-way conversations to drive opportunities at every stage of the customer lifecycle. These assistants help marketing, sales, and customer success teams improve engagement, qualify leads, and grow customer accounts.

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InteliConvo is an AI-powered speech analytics platform that analyzes customer conversations to improve sales, collections, customer experience, and compliance.

• Free Trial

ChatKPI is an AI-powered analytics tool that provides real-time business insights for Shopify store owners through natural conversational interface, allowing users to track sales, analyze trends, and monitor inventory via simple text messages.

• Free

SentiOne offers AI-powered social listening and conversational AI solutions, including chatbots and voicebots, to enhance brand monitoring and customer service.

• Paid
• From 300$