contact centre automation tools - AI tools

contactSPACE is a feature-rich cloud contact centre platform that leverages intelligent outbound strategies and workflow automation to enhance customer engagement and boost operational efficiency.

• Paid
• From 105$

Cognitive Calls offers AI-powered voice solutions to automate incoming and outgoing phone and web calls, improving customer support, scheduling, and outreach for various industries.

• Paid
• From 15$

Awaken offers AI-driven solutions for contact centers, focusing on quality assurance, customer satisfaction, and operational efficiency through tools like real-time agent assist and conversational analytics.

• Free Trial

Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

• Contact for Pricing

CloudContactAI is a marketing automation platform leveraging AI agents to enhance customer communication via email, SMS, and voice for improved engagement and sales.

• Free Trial
• From 25$

ccRobot.ai is a Customer Experience (CX) Automation solution using AI to automate client interactions, streamline business operations, and provide 24/7 support.

• Contact for Pricing

VOCALLS provides a voice-first AI conversation platform designed to automate contact center operations, enhance customer experience, and empower agents.

• Contact for Pricing

Apifonica offers intelligent automation solutions for customer interactions, including AI-powered voicebots, SMS marketing, and global telephony services. It helps businesses automate communication, saving time and improving customer engagement.

• Contact for Pricing

byVoice is a comprehensive Conversational AI platform designed to automate voice and chat communications for businesses, offering advanced speech analytics, chatbots, and seamless integrations for enhanced customer interactions.

• Freemium
• From 19$

AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

• Contact for Pricing

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Calldesk's AI support agent platform empowers businesses to resolve issues faster, automate routine calls, and boost customer satisfaction while reducing operational costs.

• Contact for Pricing

VoiceLab.AI offers AI-powered Conversational Intelligence and Cognitive Automation solutions, including the TRURL LLM, to analyze customer interactions, improve sales, enhance user experience, and automate business processes.

• Contact for Pricing

Automaticall is an AI-powered calling solution that automates outbound calls, integrates with popular CRMs, and manages contact lists for efficient business communication.

• Freemium
• From 20$

Concerto provides AI-powered automated conversations for front desks and help desks, improving customer service through voice, chat, and messaging platforms.

• Contact for Pricing

PreCallAI automates sales and customer interactions using AI voice bots. It enhances call center operations, manages inbound and outbound calls, and integrates with other systems.

• Usage Based

Nuacem is an AI-powered platform enhancing customer communications through chatbots, automation, and omnichannel engagement across digital channels like WhatsApp, Messenger, and more.

• Contact for Pricing

Copilot.live is a Conversational AI Agents Platform that automates customer interactions across websites, apps, WhatsApp, email, and voice. Deploy AI agents for 24/7 support, lead generation, and seamless human handovers.

• Freemium
• From 69$

Calabrio ONE is a unified cloud-based suite using AI to optimize workforce management, quality assurance, and customer engagement in contact centers.

• Contact for Pricing

Teneo.AI is a leading Agentic AI platform designed for contact center automation. It helps enterprises automate Tier 1 support, enhance customer experiences, and achieve significant cost savings.

• Contact for Pricing

CAIL is a personal call assistant that handles both outgoing and incoming phone calls, providing summaries and follow-ups to reduce call anxiety and save time.

• Free

Cyara provides an AI-led customer experience assurance platform that helps businesses test, monitor, and optimize their contact center technology including IVRs, chatbots, and voice interactions.

• Contact for Pricing

VoxDesk is a call center software designed to enhance outbound calling efficiency with features like a predictive dialer, call recording, and voicebots. It integrates with CRM and sales tools to streamline workflows and improve agent productivity.

• Free Trial
• From 15$

AgentVoice is an AI-powered platform providing voice agents to automate inbound and outbound calls for tasks like lead qualification, appointment booking, and customer support. It offers seamless integration and customizable workflows via a no-code interface.

• Paid
• From 20$

Kong.ai offers AI-powered agents and chatbots to automate customer support, sales, marketing, and HR processes. Streamline workflows and enhance business efficiency with prebuilt agents and seamless integrations.

• Contact for Pricing

Autocalls.ai is a no-code platform that creates AI voice agents to automate both inbound and outbound calls in 40+ languages. The platform enables businesses to handle customer support, appointment scheduling, and sales calls without human intervention.

• Paid
• From 27$

C2Perform is an AI-powered platform designed to optimize contact center and back office operations by integrating coaching, knowledge management, quality assurance, learning management, and employee engagement into one unified suite.

• Paid
• From 25$

Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

• Paid
• From 3575$

ContactSwing provides a 24/7 AI Voice Agent for automating inbound and outbound calls across sales, support, and operations. Enhance lead capture and customer service with human-like conversational AI.

• Free Trial
• From 25$

EchoDial is a web application designed to enhance business communication through automated calls, SMS/MMS, emails, and AI-powered content generation for emails, social media, images, and SEO.

• Paid
• From 50$