AI support ticket summarization - AI tools

Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.

• Free Trial
• From 64$

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

• Freemium

Mint Service Desk is an AI-powered ITSM platform that helps organizations manage tickets, assets, and service processes efficiently with built-in AI features for faster response times and reduced workload.

• Free Trial

Pluno is an AI-powered support agent designed for B2B teams on Zendesk, learning from past tickets to autonomously resolve complex technical issues with diagnostic flows and troubleshooting steps.

• Contact for Pricing

Wrangle is an agentic ITSM platform that automates support ticketing and workflows directly within Slack, leveraging AI to deflect tickets, suggest responses, and provide insights.

• Freemium
• From 39$

Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.

• Free Trial
• From 32$

Mojo Helpdesk is an AI-powered helpdesk software that automates ticket management, provides intelligent routing, and offers a self-service knowledge base to reduce response times and improve customer support efficiency.

• Freemium
• From 14$

Parabolic is an AI-powered customer support assistant that automates responses and improves support efficiency. It integrates with existing ticketing software and learns from your support data.

• Usage Based

IrisAgent is an AI-powered customer support automation platform that resolves tickets and chats, automates operations, and provides real-time sentiment analysis.

• Freemium

Swifteq offers a suite of automation, help center, and agent-assist apps for Zendesk, streamlining customer service operations and enhancing team productivity with AI-driven solutions.

• Contact for Pricing

Macha AI is an intelligent customer support automation platform that integrates with Zendesk and LiveChat to provide multilingual support, ticket automation, and enhanced customer service efficiency.

• Paid
• From 49$

Userscom is an AI-powered ticketing system designed to streamline customer support, improve response times, and enhance customer relationships.

• Freemium
• From 15$

PO Assistant is an AI-powered tool designed to help Product Owners create, refine, and submit structured Jira or GitHub tickets efficiently. It streamlines the ticketing process, saving time and improving workflow.

• Free

Swarmica is an AI-powered platform that combines helpdesk and knowledge management to streamline support operations, improve customer satisfaction, and reduce ticket volume through automation and intelligent workflows.

• Paid
• From 45$