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Wizy.Pro
VS
WIZ.AI
Wizy.Pro
Wizy.Pro is an artificial intelligence-based software designed to improve customer experience in e-commerce. It helps businesses streamline operations and understand customer needs.
By integrating Wizy.Pro's AI Conversational Agents into a website, businesses offer customers knowledgeable and helpful support. The agents engage in friendly conversations using natural language processing (NLP), combining GPT Chat technology and Vertex AI. They are customizable and brand-centered, learning from provided brand information to respond appropriately to customers' requests. Beyond conversational capabilities, Wizy.Pro includes tools like an inbox for reviewing agent-customer interactions, a Brand Hub for centralizing brand data, and a contact manager for collecting user information.
WIZ.AI
WIZ.AI offers a comprehensive platform leveraging advanced voice and generative AI technologies designed for enterprise-level AI transformation. It focuses on reinventing customer experiences and scaling service solutions through its suite of products, including WIZ Platform, WIZ Engage, WIZ SmartAgent, and WIZ Insights. The core offering involves high-performance Talkbots and Chatbots engineered to simulate natural human interaction, significantly improving customer engagement and satisfaction.
The platform emphasizes security and compliance, incorporating industry-leading safeguards, end-to-end encryption, and intelligent inspections to protect customer data and ensure adherence to standards like SOC2 Type2 and PCI DSS. WIZ.AI supports multilingual communication across various channels, aiming to increase operational efficiency, reduce costs, boost productivity, and facilitate business scalability for sectors such as finance, healthcare, e-commerce, and telecommunications.
Pricing
Wizy.Pro Pricing
Wizy.Pro offers Contact for Pricing pricing .
WIZ.AI Pricing
WIZ.AI offers Contact for Pricing pricing .
Features
Wizy.Pro
- Customized agents: Customize AI Agents to handle customer requests.
- Friendly conversations: AI Agents interact with humans seamlessly using NLP technology.
- AI-based: Combines GPT Chat technology and Vertex AI.
- Brand-centered: Agents learn from your brand information.
- Naviconversational experience: Engage customers with automated AI-based conversations.
- Smart recommendations: Maximize profits with intelligent product recommendations.
- Specialized support: Offer specific and immediate support.
- Inbox: Access all chats between customers and AI agents.
- Brand Hub: Centralize all brand data in one place.
- contact management: Collect user information and gain insights.
- Integrations: Connect with platforms like Shopify, WordPress, and Magento.
WIZ.AI
- Human-like AI Talkbots & Chatbots: Engage customers with natural, lifelike voice and communication.
- Multilingual Support: Understands and speaks multiple languages including Bahasa, Thai, Tagalog, English, Spanish, Singlish, Portuguese, Chinese.
- Generative AI Integration: Utilizes latest GenAI for enhanced customer and employee experiences.
- Omnichannel Automation: Streamlines communication seamlessly across multiple channels.
- AI Insights: Learns from historical interactions to enhance performance and provide actionable insights.
- Enterprise-Grade Security & Compliance: Features robust safeguards, encryption, LLM-powered inspection, and meets standards like SOC2 Type2, PCI DSS, PDPA.
- Scalability: Designed to handle large volumes of interactions and support business growth.
- WIZ Platform Suite: Includes WIZ Engage (customer growth), WIZ SmartAgent (agent assist), and WIZ Insights (contact center analytics).
Use Cases
Wizy.Pro Use Cases
- Improve customer support on e-commerce websites.
- Provide personalized product recommendations.
- Gain insights into customer needs and preferences.
- Centralize brand information for consistent customer interactions.
- Streamline e-commerce operations through AI-powered automation.
WIZ.AI Use Cases
- Enhancing Customer Service Operations
- Driving Customer Growth and Activation
- Automating Credit Collection Processes
- Streamlining Order Taking & Distribution
- Improving Contact Center Efficiency and Insights
- Reducing Customer Wait Times
- Increasing Agent Productivity
- Providing Multilingual Customer Support
Uptime Monitor
Uptime Monitor
Average Uptime
98.8%
Average Response Time
622.37 ms
Last 30 Days
Uptime Monitor
Average Uptime
100%
Average Response Time
1786.25 ms
Last 30 Days
Wizy.Pro
WIZ.AI
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