WebMaxy
vs
TextYess
WebMaxy
WebMaxy is a sophisticated WhatsApp engagement platform trusted by over 5000 brands worldwide. The platform combines powerful features including unlimited WhatsApp broadcasting, seamless catalogue integration, automated chat flows, and AI-powered chatbots to deliver comprehensive business communication solutions.
The platform excels in enabling businesses to create engaging product catalogs, execute personalized marketing campaigns, and provide efficient customer support through a multi-agent dashboard. With built-in payment options and automated workflows, WebMaxy streamlines the entire customer journey from engagement to conversion.
TextYess
TextYess is a comprehensive platform that transforms WhatsApp into a primary revenue channel for eCommerce businesses. It leverages Artificial Intelligence to provide personalized customer interactions at scale.
The platform integrates with your CMS, enabling real-time access to product catalogs and customer data. By connecting a dedicated phone number, businesses can send targeted broadcast campaigns, set up automated responses for common scenarios like abandoned checkouts, and provide 24/7 customer support via an AI-powered agent.
WebMaxy
Pricing
TextYess
Pricing
WebMaxy
Features
- WhatsApp Catalog: Rich media product showcase with descriptions and pricing
- Personalized Campaigns: Targeted messaging for improved sales conversion
- Multi-Agent Dashboard: Distributed customer query management system
- AI Chatbot: Automated customer interaction and support
- Analytics Dashboard: Campaign performance tracking and insights
- WhatsApp Store: Integrated product catalog with payment options
- Automated Workflows: Streamlined repetitive task management
- Business API Integration: Official WhatsApp business functionality
TextYess
Features
- Broadcast Campaigns: Send hyper-personalized marketing messages on WhatsApp at scale using AI.
- Automations: Configure WhatsApp automations for events such as abandoned checkouts and post-purchase follow-ups.
- AI Agent: Provide 24/7 customer support on WhatsApp with an AI Agent trained on your product catalog.
- Advanced Analytics: Track the economic impact and performance of WhatsApp campaigns and automations.
- CMS Integration: Connects with your eCommerce platform (e.g., Shopify) to access product and customer data.
WebMaxy
Use cases
- E-commerce product catalog distribution
- Automated customer support
- Marketing campaign management
- Lead generation and nurturing
- Order status updates and tracking
- Customer engagement automation
- Sales process optimization
- Real estate property marketing
TextYess
Use cases
- Sending promotional offers and product updates to customers via WhatsApp.
- Recovering abandoned carts by sending automated reminders and incentives.
- Providing instant customer support and answering product-related questions.
- Gathering customer feedback and reviews.
- Improving customer engagement and building relationships.
WebMaxy
FAQs
-
Is WhatsApp business API free?
WhatsApp doesn't charge for the API itself, but there are conversation-based charges from WhatsApp and platform fees from WhatsApp Business Solution Providers.How to set up WhatsApp Store?
Set up involves 4 steps: 1) Download WhatsApp Business App and create a business profile, 2) Set up business work timings and create welcome messages, 3) Deploy WhatsApp automation, 4) Set up rules.How to enable WhatsApp catalog?
Go to Settings > Business tools > Catalog, click on Add new item, add photos and videos, enter product or service details, and save.
TextYess
FAQs
-
Is it possible to tailor the AI Shopping-Agent's replies?
The content does not explicitly state the ability to tailor responses, but the AI agent is trained on your product catalog.How does your AI Agent stand out from the rest of the chatbots?
The content highlights that the AI agent is trained in real-time on your product catalog.What is needed to set up the AI WhatsApp-Agent?
You need to connect TextYess to your CMS and a phone number (not currently active on WhatsApp).Can my customers talk to a human? How is the transition to human support managed?
The provided context does not have any specific information about transition to human support.What is an inbound conversation on WhatsApp?
The provided content does not explain what is an inbound conversation on WhatsApp.
WebMaxy
TextYess
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