Web2Chat vs IntelliChat Detailed comparison features, price

Web2Chat

Web2Chat offers a comprehensive customer support solution tailored for startups. It integrates a suite of tools, including live chat, a ticketing system, a knowledge base, CRM capabilities, and a news center, all within a unified platform.

This consolidation enhances operational efficiency by providing a clear and organized view of the customer journey, ultimately simplifying management and improving service delivery. The platform includes features like a customizable chat widget, AI-powered chatbot responses, and multilingual support, ensuring comprehensive assistance for businesses reaching a global audience.

IntelliChat

IntelliChat transforms your website into a 24/7 support powerhouse. The AI chatbot engages visitors, answers questions, and boosts conversions, enhancing the customer experience.

It offers a lightning-fast setup and AI-powered conversations, all while requiring no coding or technical skills. The chatbot's appearance is customizable, and can be easily integrated by adding a simple code snippet to your website.

Web2Chat

Pricing

Freemium

From 19$

IntelliChat

Pricing

Freemium

From 19$

Web2Chat

Features

Shared Inbox: Centralize all customer communications in one place.
Messenger: Engage customers with a customizable chat widget.
Knowledge Base: Provide self-service options with organized articles and FAQs.
Aura: Enhance customer support with an AI assistant powered by ChatGPT.
CRM: Manage customer relationships with integrated CRM features.
News Center: Publish updates and news articles.
Ticketing System: Manage and track customer support tickets.
Lead Generation: Collect and manage customer leads.
Multilingual Support: Offer support in 45+ languages.

IntelliChat

Features

Lightning-Fast Setup: Get started in minutes with a hassle-free signup process.
AI-Powered Conversations: Engages visitors and answer questions with AI.
Customizable Appearance: Personalize your chatbot to align with your brand.
Easy Integration: Add a simple code snippet to your website.
24/7 Support: Provide round-the-clock assistance to your website visitors.

Web2Chat

Use cases

Streamlining customer support operations
Providing instant answers to customer queries via live chat
Creating a self-service knowledge base for customers
Managing customer relationships and interactions
Publishing company updates and news
Automating responses to common questions with an AI chatbot
Centralizing communications from multiple channels (email, chat, etc.)
Collecting and managing customer data

IntelliChat

Use cases

Enhance customer service on e-commerce platforms.
Provide instant answers to frequently asked questions.
Boost website engagement and conversion rates.
Offer 24/7 support without human intervention.
Gather customer interaction Data.

Web2Chat

FAQs

How does the Messenger feature work?

The Messenger feature provides an efficient and interactive chat interface, allowing you to support your customers in real-time.

Can I customize my Help Center?

Yes, you can tailor your help center with advanced customization options to fit your brand and needs.

What is AI and Human Support?

Web2Chat combines AI-powered responses via ChatGPT with human support, ensuring that your customers always get the help they need.

Is our data safe?

Yes, Web2Chat ensures data security with robust encryption, protecting your customer information.

What type of content can we use to train the chatbot?

You can use various types of content, including text snippets, web pages, and uploaded files, to train the chatbot.

IntelliChat

FAQs

Can I customize the chatbot's appearance?

Absolutely! You can customize the chatbot’s colors, choose between light and dark modes, and adjust its placement on your website. Premium users have access to even more customization options.

How can I train the chatbot with my business information?

You can easily add custom instructions and knowledge to your chatbot through our user-friendly dashboard. Simply input your specific information, FAQs, or any other relevant data, and the chatbot will use this to respond to customer queries.

What happens when I reach the 500 pageview limit on the free plan?

Once you’ve reached the 500 pageview limit on the free plan, the chatbot will no longer appear on your website. To continue providing chatbot support to your visitors, you’ll need to upgrade to one of our paid plans.

How do I upgrade, downgrade, or cancel my subscription?

Managing your subscription is easy. Log into your account dashboard, go to the ‘Subscription’ section, and you’ll find options to upgrade, downgrade, or cancel your plan. Changes take effect immediately, and you can do this at any time.

Do I need coding skills to use this chatbot?

Not at all! Our chatbot is designed to be user-friendly for everyone, regardless of technical background. The setup process is straightforward, and all customizations can be done through our intuitive interface.