User Evaluation favicon User Evaluation vs Ivie favicon Ivie

User Evaluation

User Evaluation delivers a comprehensive AI-native platform for customer understanding and research analysis. The platform combines powerful transcription capabilities, multimodal AI chat, and advanced analytics to help businesses extract meaningful insights from their customer data across audio, video, text, and CSV formats.

The solution features AI-generated reports and presentations, sentiment analysis, and collaborative tools enabling teams to organize insights using Kanban boards. With advanced security protocols, GPT-4 integration, and support for 57+ languages, the platform ensures secure and efficient customer data analysis while never training on client data.

Ivie

Ivie is an AI-powered platform designed to streamline and automate the user research process. It facilitates the collection of qualitative user insights, enabling product teams to make informed decisions and build better products.

The platform leverages artificial intelligence to process user interview transcripts, extract key information, and generate actionable insights. Ivie supports multilingual conversations, provides AI-written interview summaries, and offers customizable research setups. It emphasizes data security and user privacy, ensuring interview insights and transcripts are accessible only to authorized users, with data encryption and secure storage following industry standards.

User Evaluation

Pricing

Freemium
From 19$

Ivie

Pricing

Freemium
From 149$

User Evaluation

Features

  • AI-Powered Transcription: Supports 57+ languages for video and audio transcription
  • Multimodal AI Chat: Extract information across files with visualization capabilities
  • Automated Insights Generation: Creates insights with source attribution
  • AI-Generated Reports: Produces behavior analysis reports with data visualizations
  • Meeting Integration: Automatic recording and analysis of virtual meetings
  • Sentiment Analysis: Interprets customer emotions in audio and video files
  • Collections Organization: Kanban board system for insight management
  • Security Protection: State-of-the-art encryption and regular security audits

Ivie

Features

  • Processed user insights: Extracts the most valuable content from each conversation and automatically converts it into coded user insights.
  • AI-written interview summaries: Converts all interview transcripts into structured notes, highlighting all important details.
  • Automated follow-up questions: Asks users smart follow-up questions based on the context of user research.
  • Multilingual support: Detects accents confidently in the most common languages.
  • Trained on your companies background: Ivie's AI researchers are fully customizable and trained for your company's use case.
  • Multiple question types: Allows to use all common question types to support your diverse research needs.
  • Embed everywhere: Embed your research directly into your App/Webapp or send it out via Email.

User Evaluation

Use cases

  • Customer Research Analysis
  • User Interview Processing
  • Market Research Documentation
  • Team Collaboration on Customer Insights
  • Meeting Analysis and Documentation
  • Customer Feedback Analysis
  • Research Report Generation
  • Customer Sentiment Tracking

Ivie

Use cases

  • Customer experience analysis
  • Usability and design feedback
  • Exploratory research
  • Customer persona development
  • A/B testing feedback
  • Messaging and tone analysis
  • Feature prioritization
  • E-commerce experience optimization
  • Churn analysis
  • CSAT (Customer Satisfaction) measurement
  • Concept testing
  • Jobs to be done analysis
  • Market landscape assessment
  • Positioning and ad testing
  • User education analysis
  • Gamification elements testing

User Evaluation

FAQs

  • How many languages does the platform support?
    The platform supports transcription and AI features for 57+ different languages.
    What happens to customer data?
    The platform never uses customer data for training AI models and maintains strict security protocols with state-of-the-art encryption.
    What AI models does the platform use?
    The platform uses GPT-4 and other advanced fine-tuned AI models to deliver services.
    What file formats are supported?
    The platform supports audio, video, text, and CSV file formats for analysis.

Ivie

FAQs

  • What types of research do you support?
    Ivie is designed to accommodate a wide array of research needs, from deep-diving into customer satisfaction and gathering product feedback to analyzing market trends and studying user experiences. It's perfectly suited for extracting rich insights, whether you're exploring customer preferences or testing new product concepts.
    Can research be conducted in multiple languages?
    Yes.
    How are research findings synthesized and presented?
    Ivie extracts the most valuable content from each conversation which are mapped and aggregated according to the best practices of product frameworks. All insights are broken down to the original transcript and all known user context is added.
    How is data security and privacy ensured?
    Your interview insights and transcripts are are only accessible by you, unless you choose to share them. Your data is encrypted in-transit and stored in a secure database following industry-leading security standards.

User Evaluation

Uptime Monitor

Average Uptime

99.13%

Average Response Time

209.47 ms

Last 30 Days

Ivie

Uptime Monitor

Average Uptime

95.15%

Average Response Time

211.93 ms

Last 30 Days

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