Support AI
vs
ChatBot Builder
Support AI
Support AI is an advanced AI chatbot platform that enables businesses to create and deploy custom ChatGPT-powered conversational agents. The platform allows seamless integration across multiple channels, including websites, Messenger, and WhatsApp, providing 24/7 automated customer support and lead generation capabilities.
The system offers comprehensive customization options, allowing businesses to train their chatbots with unlimited content from various data sources. With support for over 80 languages and the ability to resolve up to 80% of customer queries automatically, Support AI helps businesses streamline their customer service operations while maintaining brand consistency across all communication channels.
ChatBot Builder
ChatBot Builder enables businesses to create and train AI-powered chatbots that can significantly enhance sales and support conversations. The platform allows the creation of chatbots that can learn from various sources including support documents, support conversations, and sales conversations. Input data can be in multiple formats such as PDF, .docx, .text, or URLs.
Once implemented, the chatbot offers immediate responses to customer inquiries by analyzing and retrieving the most relevant information. By connecting to CRM data, chatbots can also provide personalized sales recommendations. It helps to provide more comprehensive support and improve customer experiences.
Support AI
Pricing
ChatBot Builder
Pricing
Support AI
Features
- Multi-Channel Integration: Deploy chatbots across website, Messenger, and WhatsApp
- Custom Training: Feed AI with website content, files, and videos
- Language Support: Available in 80+ languages
- Response Management: Control and improve bot responses over time
- Analytics Dashboard: Monitor customer interactions and chatbot performance
- Lead Generation: Capture and grow email list through conversational AI
- Multiple Data Sources: Train chatbots using various content types
- Customizable Interface: Personalize chatbot appearance and behavior
ChatBot Builder
Features
- Multiple Data Sources: Train your bot with PDFs, .docx, .text files, and URLs.
- Instant Replies: Chatbots provide immediate answers to customer queries.
- Personalized Recommendations: Analyze customer data to offer tailored sales suggestions.
- CRM Integration: Connect with CRM data for enhanced customer insights.
- Zapier Integration: Configure Zapier to connect with other applications.
- Conversation History: View past interactions for analysis and improvement.
- Leads Data Capture: Collect valuable lead information through chatbot interactions.
- OpenAI Key Integration: Use your own OpenAI key (Professional and Enterprise plans).
Support AI
Use cases
- Customer Support Automation
- Lead Generation and Capture
- Sales Assistance
- Appointment Booking Management
- Product Recommendations
- Internal Employee Support
- Feedback Collection
- Course Content Support
ChatBot Builder
Use cases
- Customer Support
- Sales Assistance
- Lead Generation
- Personalized Recommendations
Support AI
FAQs
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Can Support AI be integrated onto any type of website?
Yes, Support AI can be integrated onto any type of website regardless of the industry or platform, including e-commerce sites, service-oriented websites, blogs, or any other online platform.What type of content can I use to train my chatbots?
You can train chatbots using website content through crawling, any type of document, or free input. The more content provided, the better the chatbot's performance.Do you retrain the chatbot automatically when the website content changes?
Currently, chatbot retraining needs to be done manually by clicking on 'Retrain' for updated pages, though an automated solution is in development.Can I use GPT-4?
Yes, GPT-4 is available on the custom plan, though GPT-3.5 is recommended for faster and more accurate results.
ChatBot Builder
FAQs
-
Where can I embed the chatbot?
All plans allow you to embed your chatbot anywhere.Can I use my own OpenAI key?
Yes, as a part of the Enterprise and Professional plan, you can use your own OpenAI key.Can I get help importing data or setting up the chatbot?
You can easily set up a chatbot using Chatbot Builder's intuitive interface. In case you still need any help, you can reach out to us at questions@chatbotbuilder.net.Which plans allow me to remove the built with Chatbot Builder?
The Standard and advanced plan allow you to remove the built with chatbot builder logo.
Support AI
ChatBot Builder
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